docs: add Queue North website objective

README.md

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+# Queue North Website
+
+## Objective
+
+Queue North Website is the modern rebuild of the Queue North Technologies business website.
+
+The goal is to replace the current static early-2000s-style HTML/CSS/JS site with a polished 2026 business website that clearly presents Queue North as a trustworthy communications, contact center, networking, and managed support partner.
+
+The site should feel:
+
+- Bright and professional
+- Modern but not flashy
+- Business-first, not cyber/gaming/crypto
+- Easy to navigate
+- Clear about Queue North's 8x8 partnership and service expertise
+- Optimized for consultation and support request conversion
+
+## Target Stack
+
+- **Vite** — build tool, not Next.js
+- **React** — SPA frontend
+- **React Router** — client-side routing
+- **Tailwind CSS** — utility-first styling
+- **shadcn/ui** — component primitives
+- **Sonner** — toast notifications
+- **TanStack Query** — server state management
+- **Express** — backend API
+- **better-sqlite3** — SQLite database
+
+## Layout Direction
+
+The design direction is a light-first B2B technology layout with strategic dark navy sections.
+
+Primary structure:
+
+1. **Hero**
+   - Dark navy section
+   - Clear headline and value proposition
+   - Primary CTA: `Request Consultation`
+   - Secondary CTA: `Explore Services`
+   - Trust chips: 8x8 Certified Partner, Veteran Owned, 25+ Years Experience, SMB to Enterprise
+
+2. **Trust / Certification Bar**
+   - Light section
+   - Reinforces 8x8 partner credibility
+
+3. **Services Preview**
+   - White cards on a bright background
+   - Concise service explanations
+   - Links to service detail pages
+
+4. **Why Queue North**
+   - Three-pillar section:
+     - Architecture
+     - Deployment
+     - Lifecycle Support
+
+5. **Industries**
+   - Healthcare
+   - Retail
+   - Manufacturing
+   - Education & Finance
+
+6. **Final CTA**
+   - Dark navy conversion band
+   - Consultation-focused message
+
+## Planned Routes
+
+```txt
+/
+/about
+/services
+/services/unified-communications
+/services/contact-center
+/services/managed-support
+/services/consulting-training
+/services/infrastructure-cabling
+/services/wireless-access
+/services/local-networking
+/industries
+/industries/healthcare
+/industries/retail
+/industries/manufacturing
+/industries/education-finance
+/8x8
+/contact
+/support
+```
+
+## Backend Goals
+
+Initial API endpoints:
+
+```txt
+GET  /api/health
+POST /api/leads
+POST /api/support
+```
+
+Initial SQLite tables:
+
+- `leads`
+- `support_requests`
+
+Contact and support forms should submit through Express, save to SQLite, and show user feedback with Sonner.
+
+## Design Source of Truth
+
+See:
+
+- `OVERHAUL_PLAN.md`
+- `STRUCTURE.md`
+- `PROJECT.md`
+
+`OVERHAUL_PLAN.md` contains the full rebuild plan and Scarlett's design implementation brief.