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{
"category": {
"id": "difficult_conversations",
"display_name": "Difficult Conversations",
"description": "Questions that help couples choose the right time, speak plainly, listen carefully, and handle hard subjects without pressure.",
"access": "mixed",
"icon_name": "forum",
"schema_version": "question_v2",
"metadata": {
"content_version": "difficult_conversations_v3_final_reviewed",
"total_questions": 150,
"free_questions": 45,
"premium_questions": 105,
"type_counts": {
"single_choice": 30,
"multi_choice": 90,
"scale": 15,
"this_or_that": 10,
"written": 5
},
"depth_counts": {
"1": 39,
"2": 83,
"3": 28
},
"pack_boundary": "How to start, frame, receive, and continue a hard conversation before it becomes active conflict or later repair.",
"final_review": "Current guide, read-aloud, option-parallelism, cross-pack, consent, privacy, safety, repetition, and importer review completed."
}
},
"questions": [
{
"id": "difficult_conversations_001",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When is a serious conversation easiest for you to begin?",
"depth": 1,
"access": "free",
"tags": [
"timing",
"readiness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_001_1_after_we_have_eaten_and_settled_in",
"text": "After we have eaten and settled in"
},
{
"id": "difficult_conversations_001_2_during_a_quiet_walk_together",
"text": "During a quiet walk together"
},
{
"id": "difficult_conversations_001_3_earlier_in_the_day_with_time_ahead",
"text": "Earlier in the day with time ahead"
},
{
"id": "difficult_conversations_001_4_at_a_time_we_chose_in_advance",
"text": "At a time we chose in advance"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_001_1_after_we_have_eaten_and_settled_in",
"text": "After we have eaten and settled in"
},
{
"id": "difficult_conversations_001_2_during_a_quiet_walk_together",
"text": "During a quiet walk together"
},
{
"id": "difficult_conversations_001_3_earlier_in_the_day_with_time_ahead",
"text": "Earlier in the day with time ahead"
},
{
"id": "difficult_conversations_001_4_at_a_time_we_chose_in_advance",
"text": "At a time we chose in advance"
}
]
}
},
{
"id": "difficult_conversations_002",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs tell you that you have enough energy for a hard talk?",
"depth": 1,
"access": "free",
"tags": [
"readiness",
"energy",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_002_1_i_can_focus_without_rushing",
"text": "I can focus without rushing"
},
{
"id": "difficult_conversations_002_2_my_body_feels_reasonably_calm",
"text": "My body feels reasonably calm"
},
{
"id": "difficult_conversations_002_3_i_am_not_distracted_by_another_deadline",
"text": "I am not distracted by another deadline"
},
{
"id": "difficult_conversations_002_4_i_can_hear_an_answer_i_may_not_expect",
"text": "I can hear an answer I may not expect"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_002_1_i_can_focus_without_rushing",
"text": "I can focus without rushing"
},
{
"id": "difficult_conversations_002_2_my_body_feels_reasonably_calm",
"text": "My body feels reasonably calm"
},
{
"id": "difficult_conversations_002_3_i_am_not_distracted_by_another_deadline",
"text": "I am not distracted by another deadline"
},
{
"id": "difficult_conversations_002_4_i_can_hear_an_answer_i_may_not_expect",
"text": "I can hear an answer I may not expect"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_003",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes the timing of a difficult subject feel considerate?",
"depth": 1,
"access": "free",
"tags": [
"timing",
"consideration",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_003_1_checking_whether_i_have_a_few_minutes",
"text": "Checking whether I have a few minutes"
},
{
"id": "difficult_conversations_003_2_giving_me_some_idea_of_the_topic",
"text": "Giving me some idea of the topic"
},
{
"id": "difficult_conversations_003_3_avoiding_the_moment_right_before_sleep",
"text": "Avoiding the moment right before sleep"
},
{
"id": "difficult_conversations_003_4_leaving_enough_time_for_a_real_answer",
"text": "Leaving enough time for a real answer"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_003_1_checking_whether_i_have_a_few_minutes",
"text": "Checking whether I have a few minutes"
},
{
"id": "difficult_conversations_003_2_giving_me_some_idea_of_the_topic",
"text": "Giving me some idea of the topic"
},
{
"id": "difficult_conversations_003_3_avoiding_the_moment_right_before_sleep",
"text": "Avoiding the moment right before sleep"
},
{
"id": "difficult_conversations_003_4_leaving_enough_time_for_a_real_answer",
"text": "Leaving enough time for a real answer"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_004",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How easy is it for you to say that the timing does not work?",
"depth": 1,
"access": "free",
"tags": [
"timing",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not easy yet",
"max_label": "Very easy"
}
},
{
"id": "difficult_conversations_005",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "A little warning first or a planned time to talk?",
"depth": 1,
"access": "free",
"tags": [
"quick_choice",
"preparation",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_005_1_a_little_warning_first",
"text": "A little warning first"
},
{
"id": "difficult_conversations_005_2_a_planned_time_to_talk",
"text": "A planned time to talk"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_005_1_a_little_warning_first",
"text": "A little warning first"
},
{
"id": "difficult_conversations_005_2_a_planned_time_to_talk",
"text": "A planned time to talk"
}
]
}
},
{
"id": "difficult_conversations_006",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which moments usually make a hard conversation harder than it needs to be?",
"depth": 2,
"access": "free",
"tags": [
"timing",
"poor_conditions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_006_1_one_of_us_is_already_running_late",
"text": "One of us is already running late"
},
{
"id": "difficult_conversations_006_2_the_television_is_competing_for_attention",
"text": "The television is competing for attention"
},
{
"id": "difficult_conversations_006_3_someone_else_can_overhear_us",
"text": "Someone else can overhear us"
},
{
"id": "difficult_conversations_006_4_we_are_both_too_tired_to_think_clearly",
"text": "We are both too tired to think clearly"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_006_1_one_of_us_is_already_running_late",
"text": "One of us is already running late"
},
{
"id": "difficult_conversations_006_2_the_television_is_competing_for_attention",
"text": "The television is competing for attention"
},
{
"id": "difficult_conversations_006_3_someone_else_can_overhear_us",
"text": "Someone else can overhear us"
},
{
"id": "difficult_conversations_006_4_we_are_both_too_tired_to_think_clearly",
"text": "We are both too tired to think clearly"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_007",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "If a topic is not urgent, how much notice feels best?",
"depth": 1,
"access": "free",
"tags": [
"notice",
"planning",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_007_1_a_few_minutes",
"text": "A few minutes"
},
{
"id": "difficult_conversations_007_2_an_hour_or_two",
"text": "An hour or two"
},
{
"id": "difficult_conversations_007_3_later_the_same_day",
"text": "Later the same day"
},
{
"id": "difficult_conversations_007_4_a_day_in_advance",
"text": "A day in advance"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_007_1_a_few_minutes",
"text": "A few minutes"
},
{
"id": "difficult_conversations_007_2_an_hour_or_two",
"text": "An hour or two"
},
{
"id": "difficult_conversations_007_3_later_the_same_day",
"text": "Later the same day"
},
{
"id": "difficult_conversations_007_4_a_day_in_advance",
"text": "A day in advance"
}
]
}
},
{
"id": "difficult_conversations_008",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps you decide whether a subject can wait?",
"depth": 2,
"access": "free",
"tags": [
"urgency",
"judgment",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_008_1_risk_of_harm_if_we_wait",
"text": "Risk of harm if we wait"
},
{
"id": "difficult_conversations_008_2_a_deadline_that_is_close",
"text": "A deadline that is close"
},
{
"id": "difficult_conversations_008_3_the_concern_getting_worse_over_time",
"text": "The concern getting worse over time"
},
{
"id": "difficult_conversations_008_4_a_better_chance_of_speaking_thoughtfully_later",
"text": "A better chance of speaking thoughtfully later"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_008_1_risk_of_harm_if_we_wait",
"text": "Risk of harm if we wait"
},
{
"id": "difficult_conversations_008_2_a_deadline_that_is_close",
"text": "A deadline that is close"
},
{
"id": "difficult_conversations_008_3_the_concern_getting_worse_over_time",
"text": "The concern getting worse over time"
},
{
"id": "difficult_conversations_008_4_a_better_chance_of_speaking_thoughtfully_later",
"text": "A better chance of speaking thoughtfully later"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_009",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which small preparations help you enter a serious talk with a clearer head?",
"depth": 1,
"access": "free",
"tags": [
"preparation",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_009_1_writing_down_the_main_point",
"text": "Writing down the main point"
},
{
"id": "difficult_conversations_009_2_taking_care_of_an_immediate_need_first",
"text": "Taking care of an immediate need first"
},
{
"id": "difficult_conversations_009_3_choosing_one_question_to_start_with",
"text": "Choosing one question to start with"
},
{
"id": "difficult_conversations_009_4_deciding_what_can_wait_for_another_day",
"text": "Deciding what can wait for another day"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_009_1_writing_down_the_main_point",
"text": "Writing down the main point"
},
{
"id": "difficult_conversations_009_2_taking_care_of_an_immediate_need_first",
"text": "Taking care of an immediate need first"
},
{
"id": "difficult_conversations_009_3_choosing_one_question_to_start_with",
"text": "Choosing one question to start with"
},
{
"id": "difficult_conversations_009_4_deciding_what_can_wait_for_another_day",
"text": "Deciding what can wait for another day"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_010",
"category_id": "difficult_conversations",
"type": "written",
"text": "What is one thing you wish I remembered before bringing up a hard subject?",
"depth": 2,
"access": "free",
"tags": [
"personal_preference",
"preparation",
"difficult_conversations"
],
"answer_config": {
"max_length": 500
}
},
{
"id": "difficult_conversations_011",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes postponing a conversation feel responsible rather than evasive?",
"depth": 2,
"access": "free",
"tags": [
"postponing",
"follow_through",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_011_1_naming_a_specific_time_to_return",
"text": "Naming a specific time to return"
},
{
"id": "difficult_conversations_011_2_saying_why_the_delay_would_help",
"text": "Saying why the delay would help"
},
{
"id": "difficult_conversations_011_3_handling_anything_truly_urgent_first",
"text": "Handling anything truly urgent first"
},
{
"id": "difficult_conversations_011_4_keeping_the_new_time_without_another_excuse",
"text": "Keeping the new time without another excuse"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_011_1_naming_a_specific_time_to_return",
"text": "Naming a specific time to return"
},
{
"id": "difficult_conversations_011_2_saying_why_the_delay_would_help",
"text": "Saying why the delay would help"
},
{
"id": "difficult_conversations_011_3_handling_anything_truly_urgent_first",
"text": "Handling anything truly urgent first"
},
{
"id": "difficult_conversations_011_4_keeping_the_new_time_without_another_excuse",
"text": "Keeping the new time without another excuse"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_012",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which question is the best timing check for you?",
"depth": 1,
"access": "free",
"tags": [
"timing",
"opening_question",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_012_1_do_you_have_room_for_something_important",
"text": "Do you have room for something important?"
},
{
"id": "difficult_conversations_012_2_would_later_tonight_work_for_a_serious_topic",
"text": "Would later tonight work for a serious topic?"
},
{
"id": "difficult_conversations_012_3_is_now_a_decent_time_for_a_ten_minute_talk",
"text": "Is now a decent time for a ten-minute talk?"
},
{
"id": "difficult_conversations_012_4_can_i_tell_you_what_has_been_on_my_mind",
"text": "Can I tell you what has been on my mind?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_012_1_do_you_have_room_for_something_important",
"text": "Do you have room for something important?"
},
{
"id": "difficult_conversations_012_2_would_later_tonight_work_for_a_serious_topic",
"text": "Would later tonight work for a serious topic?"
},
{
"id": "difficult_conversations_012_3_is_now_a_decent_time_for_a_ten_minute_talk",
"text": "Is now a decent time for a ten-minute talk?"
},
{
"id": "difficult_conversations_012_4_can_i_tell_you_what_has_been_on_my_mind",
"text": "Can I tell you what has been on my mind?"
}
]
}
},
{
"id": "difficult_conversations_013",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which conditions help you listen without feeling cornered?",
"depth": 2,
"access": "free",
"tags": [
"listening",
"conditions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_013_1_knowing_i_can_ask_for_a_short_pause",
"text": "Knowing I can ask for a short pause"
},
{
"id": "difficult_conversations_013_2_sitting_somewhere_private",
"text": "Sitting somewhere private"
},
{
"id": "difficult_conversations_013_3_hearing_the_concern_stated_plainly",
"text": "Hearing the concern stated plainly"
},
{
"id": "difficult_conversations_013_4_not_being_expected_to_answer_instantly",
"text": "Not being expected to answer instantly"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_013_1_knowing_i_can_ask_for_a_short_pause",
"text": "Knowing I can ask for a short pause"
},
{
"id": "difficult_conversations_013_2_sitting_somewhere_private",
"text": "Sitting somewhere private"
},
{
"id": "difficult_conversations_013_3_hearing_the_concern_stated_plainly",
"text": "Hearing the concern stated plainly"
},
{
"id": "difficult_conversations_013_4_not_being_expected_to_answer_instantly",
"text": "Not being expected to answer instantly"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_014",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can make a scheduled hard talk feel less intimidating?",
"depth": 1,
"access": "free",
"tags": [
"planning",
"comfort",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_014_1_agreeing_on_how_long_the_first_round_will_be",
"text": "Agreeing on how long the first round will be"
},
{
"id": "difficult_conversations_014_2_starting_with_the_reason_the_talk_matters",
"text": "Starting with the reason the talk matters"
},
{
"id": "difficult_conversations_014_3_having_water_or_coffee_nearby",
"text": "Having water or coffee nearby"
},
{
"id": "difficult_conversations_014_4_knowing_one_conversation_does_not_have_to_solve_everything",
"text": "Knowing one conversation does not have to solve everything"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_014_1_agreeing_on_how_long_the_first_round_will_be",
"text": "Agreeing on how long the first round will be"
},
{
"id": "difficult_conversations_014_2_starting_with_the_reason_the_talk_matters",
"text": "Starting with the reason the talk matters"
},
{
"id": "difficult_conversations_014_3_having_water_or_coffee_nearby",
"text": "Having water or coffee nearby"
},
{
"id": "difficult_conversations_014_4_knowing_one_conversation_does_not_have_to_solve_everything",
"text": "Knowing one conversation does not have to solve everything"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_015",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "How do you show that a serious conversation has your full attention?",
"depth": 1,
"access": "free",
"tags": [
"readiness",
"listening",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_015_1_putting_down_what_i_am_doing",
"text": "Putting down what I am doing"
},
{
"id": "difficult_conversations_015_2_turning_toward_you_before_you_begin",
"text": "Turning toward you before you begin"
},
{
"id": "difficult_conversations_015_3_asking_for_the_main_point_first",
"text": "Asking for the main point first"
},
{
"id": "difficult_conversations_015_4_saying_honestly_how_much_time_i_have",
"text": "Saying honestly how much time I have"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_015_1_putting_down_what_i_am_doing",
"text": "Putting down what I am doing"
},
{
"id": "difficult_conversations_015_2_turning_toward_you_before_you_begin",
"text": "Turning toward you before you begin"
},
{
"id": "difficult_conversations_015_3_asking_for_the_main_point_first",
"text": "Asking for the main point first"
},
{
"id": "difficult_conversations_015_4_saying_honestly_how_much_time_i_have",
"text": "Saying honestly how much time I have"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_016",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "What should a good opening make clear first?",
"depth": 1,
"access": "free",
"tags": [
"openings",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_016_1_why_the_subject_matters",
"text": "Why the subject matters"
},
{
"id": "difficult_conversations_016_2_what_kind_of_response_is_needed",
"text": "What kind of response is needed"
},
{
"id": "difficult_conversations_016_3_how_much_time_the_talk_may_take",
"text": "How much time the talk may take"
},
{
"id": "difficult_conversations_016_4_whether_the_issue_is_urgent",
"text": "Whether the issue is urgent"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_016_1_why_the_subject_matters",
"text": "Why the subject matters"
},
{
"id": "difficult_conversations_016_2_what_kind_of_response_is_needed",
"text": "What kind of response is needed"
},
{
"id": "difficult_conversations_016_3_how_much_time_the_talk_may_take",
"text": "How much time the talk may take"
},
{
"id": "difficult_conversations_016_4_whether_the_issue_is_urgent",
"text": "Whether the issue is urgent"
}
]
}
},
{
"id": "difficult_conversations_017",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which openings make a serious subject easier to hear?",
"depth": 1,
"access": "free",
"tags": [
"soft_start",
"openings",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_017_1_i_want_to_talk_about_something_that_matters_to_me",
"text": "I want to talk about something that matters to me"
},
{
"id": "difficult_conversations_017_2_this_is_hard_to_say_and_i_want_to_say_it_carefully",
"text": "This is hard to say, and I want to say it carefully"
},
{
"id": "difficult_conversations_017_3_i_am_not_looking_for_a_fight",
"text": "I am not looking for a fight"
},
{
"id": "difficult_conversations_017_4_could_i_tell_you_what_has_been_worrying_me",
"text": "Could I tell you what has been worrying me?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_017_1_i_want_to_talk_about_something_that_matters_to_me",
"text": "I want to talk about something that matters to me"
},
{
"id": "difficult_conversations_017_2_this_is_hard_to_say_and_i_want_to_say_it_carefully",
"text": "This is hard to say, and I want to say it carefully"
},
{
"id": "difficult_conversations_017_3_i_am_not_looking_for_a_fight",
"text": "I am not looking for a fight"
},
{
"id": "difficult_conversations_017_4_could_i_tell_you_what_has_been_worrying_me",
"text": "Could I tell you what has been worrying me?"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_018",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What keeps direct wording from sounding harsh?",
"depth": 1,
"access": "free",
"tags": [
"directness",
"tone",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_018_1_a_steady_speaking_voice",
"text": "A steady speaking voice"
},
{
"id": "difficult_conversations_018_2_one_specific_example_instead_of_a_list",
"text": "One specific example instead of a list"
},
{
"id": "difficult_conversations_018_3_a_request_rather_than_a_verdict",
"text": "A request rather than a verdict"
},
{
"id": "difficult_conversations_018_4_room_for_the_other_person_to_explain",
"text": "Room for the other person to explain"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_018_1_a_steady_speaking_voice",
"text": "A steady speaking voice"
},
{
"id": "difficult_conversations_018_2_one_specific_example_instead_of_a_list",
"text": "One specific example instead of a list"
},
{
"id": "difficult_conversations_018_3_a_request_rather_than_a_verdict",
"text": "A request rather than a verdict"
},
{
"id": "difficult_conversations_018_4_room_for_the_other_person_to_explain",
"text": "Room for the other person to explain"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_019",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How comfortable are you starting a conversation without rehearsing every sentence?",
"depth": 1,
"access": "free",
"tags": [
"openings",
"confidence",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not comfortable yet",
"max_label": "Very comfortable"
}
},
{
"id": "difficult_conversations_020",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which first sentences are likely to put you on guard?",
"depth": 2,
"access": "free",
"tags": [
"openings",
"defensiveness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_020_1_you_always_do_this",
"text": "You always do this"
},
{
"id": "difficult_conversations_020_2_everyone_agrees_with_me",
"text": "Everyone agrees with me"
},
{
"id": "difficult_conversations_020_3_you_know_exactly_what_you_did",
"text": "You know exactly what you did"
},
{
"id": "difficult_conversations_020_4_we_need_to_settle_this_right_now",
"text": "We need to settle this right now"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_020_1_you_always_do_this",
"text": "You always do this"
},
{
"id": "difficult_conversations_020_2_everyone_agrees_with_me",
"text": "Everyone agrees with me"
},
{
"id": "difficult_conversations_020_3_you_know_exactly_what_you_did",
"text": "You know exactly what you did"
},
{
"id": "difficult_conversations_020_4_we_need_to_settle_this_right_now",
"text": "We need to settle this right now"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_021",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "Start with the concern or start with the request?",
"depth": 1,
"access": "free",
"tags": [
"quick_choice",
"openings",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_021_1_start_with_the_concern",
"text": "Start with the concern"
},
{
"id": "difficult_conversations_021_2_start_with_the_request",
"text": "Start with the request"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_021_1_start_with_the_concern",
"text": "Start with the concern"
},
{
"id": "difficult_conversations_021_2_start_with_the_request",
"text": "Start with the request"
}
]
}
},
{
"id": "difficult_conversations_022",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps an opening sound honest instead of rehearsed?",
"depth": 2,
"access": "free",
"tags": [
"authenticity",
"openings",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_022_1_using_ordinary_words",
"text": "Using ordinary words"
},
{
"id": "difficult_conversations_022_2_admitting_that_the_subject_feels_awkward",
"text": "Admitting that the subject feels awkward"
},
{
"id": "difficult_conversations_022_3_keeping_the_first_sentence_short",
"text": "Keeping the first sentence short"
},
{
"id": "difficult_conversations_022_4_leaving_polished_speeches_out_of_it",
"text": "Leaving polished speeches out of it"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_022_1_using_ordinary_words",
"text": "Using ordinary words"
},
{
"id": "difficult_conversations_022_2_admitting_that_the_subject_feels_awkward",
"text": "Admitting that the subject feels awkward"
},
{
"id": "difficult_conversations_022_3_keeping_the_first_sentence_short",
"text": "Keeping the first sentence short"
},
{
"id": "difficult_conversations_022_4_leaving_polished_speeches_out_of_it",
"text": "Leaving polished speeches out of it"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_023",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which phrases show care without pretending the talk will be easy?",
"depth": 2,
"access": "free",
"tags": [
"care",
"realism",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_023_1_i_care_about_us_so_i_do_not_want_to_avoid_this",
"text": "I care about us, so I do not want to avoid this"
},
{
"id": "difficult_conversations_023_2_i_may_not_say_this_perfectly",
"text": "I may not say this perfectly"
},
{
"id": "difficult_conversations_023_3_i_want_to_understand_your_side_too",
"text": "I want to understand your side too"
},
{
"id": "difficult_conversations_023_4_we_can_take_this_one_part_at_a_time",
"text": "We can take this one part at a time"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_023_1_i_care_about_us_so_i_do_not_want_to_avoid_this",
"text": "I care about us, so I do not want to avoid this"
},
{
"id": "difficult_conversations_023_2_i_may_not_say_this_perfectly",
"text": "I may not say this perfectly"
},
{
"id": "difficult_conversations_023_3_i_want_to_understand_your_side_too",
"text": "I want to understand your side too"
},
{
"id": "difficult_conversations_023_4_we_can_take_this_one_part_at_a_time",
"text": "We can take this one part at a time"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_024",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which tone helps you take a hard question seriously?",
"depth": 1,
"access": "free",
"tags": [
"tone",
"receiving",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_024_1_calm_and_straightforward",
"text": "Calm and straightforward"
},
{
"id": "difficult_conversations_024_2_warm_but_firm",
"text": "Warm but firm"
},
{
"id": "difficult_conversations_024_3_quiet_and_careful",
"text": "Quiet and careful"
},
{
"id": "difficult_conversations_024_4_matter_of_fact_and_brief",
"text": "Matter-of-fact and brief"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_024_1_calm_and_straightforward",
"text": "Calm and straightforward"
},
{
"id": "difficult_conversations_024_2_warm_but_firm",
"text": "Warm but firm"
},
{
"id": "difficult_conversations_024_3_quiet_and_careful",
"text": "Quiet and careful"
},
{
"id": "difficult_conversations_024_4_matter_of_fact_and_brief",
"text": "Matter-of-fact and brief"
}
]
}
},
{
"id": "difficult_conversations_025",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which habits turn a serious talk into a one-person speech?",
"depth": 2,
"access": "free",
"tags": [
"tone",
"lecture",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_025_1_one_person_speaks_for_several_minutes_without_stopping",
"text": "One person speaks for several minutes without stopping"
},
{
"id": "difficult_conversations_025_2_the_answer_seems_decided_before_the_talk_begins",
"text": "The answer seems decided before the talk begins"
},
{
"id": "difficult_conversations_025_3_every_example_points_in_the_same_direction",
"text": "Every example points in the same direction"
},
{
"id": "difficult_conversations_025_4_questions_are_asked_only_to_prove_a_point",
"text": "Questions are asked only to prove a point"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_025_1_one_person_speaks_for_several_minutes_without_stopping",
"text": "One person speaks for several minutes without stopping"
},
{
"id": "difficult_conversations_025_2_the_answer_seems_decided_before_the_talk_begins",
"text": "The answer seems decided before the talk begins"
},
{
"id": "difficult_conversations_025_3_every_example_points_in_the_same_direction",
"text": "Every example points in the same direction"
},
{
"id": "difficult_conversations_025_4_questions_are_asked_only_to_prove_a_point",
"text": "Questions are asked only to prove a point"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_026",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How much does the first sentence affect your willingness to stay in the conversation?",
"depth": 2,
"access": "free",
"tags": [
"openings",
"willingness",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Very little",
"max_label": "A great deal"
}
},
{
"id": "difficult_conversations_027",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which wording keeps one concern from sounding like a verdict about someone’s character?",
"depth": 2,
"access": "free",
"tags": [
"wording",
"respect",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_027_1_naming_what_happened_this_time",
"text": "Naming what happened this time"
},
{
"id": "difficult_conversations_027_2_leaving_labels_out_of_the_sentence",
"text": "Leaving labels out of the sentence"
},
{
"id": "difficult_conversations_027_3_explaining_the_effect_without_guessing_motives",
"text": "Explaining the effect without guessing motives"
},
{
"id": "difficult_conversations_027_4_asking_what_the_other_person_remembers",
"text": "Asking what the other person remembers"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_027_1_naming_what_happened_this_time",
"text": "Naming what happened this time"
},
{
"id": "difficult_conversations_027_2_leaving_labels_out_of_the_sentence",
"text": "Leaving labels out of the sentence"
},
{
"id": "difficult_conversations_027_3_explaining_the_effect_without_guessing_motives",
"text": "Explaining the effect without guessing motives"
},
{
"id": "difficult_conversations_027_4_asking_what_the_other_person_remembers",
"text": "Asking what the other person remembers"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_028",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can make a request feel reasonable even when the subject is uncomfortable?",
"depth": 2,
"access": "free",
"tags": [
"requests",
"fairness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_028_1_a_specific_change",
"text": "A specific change"
},
{
"id": "difficult_conversations_028_2_shared_effort_where_possible",
"text": "Shared effort where possible"
},
{
"id": "difficult_conversations_028_3_a_plain_explanation_of_why_it_matters",
"text": "A plain explanation of why it matters"
},
{
"id": "difficult_conversations_028_4_room_for_a_genuine_answer",
"text": "Room for a genuine answer"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_028_1_a_specific_change",
"text": "A specific change"
},
{
"id": "difficult_conversations_028_2_shared_effort_where_possible",
"text": "Shared effort where possible"
},
{
"id": "difficult_conversations_028_3_a_plain_explanation_of_why_it_matters",
"text": "A plain explanation of why it matters"
},
{
"id": "difficult_conversations_028_4_room_for_a_genuine_answer",
"text": "Room for a genuine answer"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_029",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When a topic is complicated, what should we identify first?",
"depth": 1,
"access": "free",
"tags": [
"scope",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_029_1_our_main_concern",
"text": "Our main concern"
},
{
"id": "difficult_conversations_029_2_the_decision_we_actually_need",
"text": "The decision we actually need"
},
{
"id": "difficult_conversations_029_3_whatever_feels_most_urgent",
"text": "Whatever feels most urgent"
},
{
"id": "difficult_conversations_029_4_the_question_we_are_trying_to_answer",
"text": "The question we are trying to answer"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_029_1_our_main_concern",
"text": "Our main concern"
},
{
"id": "difficult_conversations_029_2_the_decision_we_actually_need",
"text": "The decision we actually need"
},
{
"id": "difficult_conversations_029_3_whatever_feels_most_urgent",
"text": "Whatever feels most urgent"
},
{
"id": "difficult_conversations_029_4_the_question_we_are_trying_to_answer",
"text": "The question we are trying to answer"
}
]
}
},
{
"id": "difficult_conversations_030",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps you believe a difficult question is being asked in good faith?",
"depth": 2,
"access": "free",
"tags": [
"good_faith",
"questions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_030_1_the_answer_is_not_interrupted",
"text": "The answer is not interrupted"
},
{
"id": "difficult_conversations_030_2_uncertainty_is_allowed",
"text": "Uncertainty is allowed"
},
{
"id": "difficult_conversations_030_3_the_question_is_not_loaded_with_an_accusation",
"text": "The question is not loaded with an accusation"
},
{
"id": "difficult_conversations_030_4_both_people_may_ask_for_clarification",
"text": "Both people may ask for clarification"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_030_1_the_answer_is_not_interrupted",
"text": "The answer is not interrupted"
},
{
"id": "difficult_conversations_030_2_uncertainty_is_allowed",
"text": "Uncertainty is allowed"
},
{
"id": "difficult_conversations_030_3_the_question_is_not_loaded_with_an_accusation",
"text": "The question is not loaded with an accusation"
},
{
"id": "difficult_conversations_030_4_both_people_may_ask_for_clarification",
"text": "Both people may ask for clarification"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_031",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which opening details are useful without becoming a long preamble?",
"depth": 1,
"access": "free",
"tags": [
"openings",
"brevity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_031_1_the_topic_in_one_sentence",
"text": "The topic in one sentence"
},
{
"id": "difficult_conversations_031_2_why_it_matters_now",
"text": "Why it matters now"
},
{
"id": "difficult_conversations_031_3_what_you_hope_the_talk_can_accomplish",
"text": "What you hope the talk can accomplish"
},
{
"id": "difficult_conversations_031_4_whether_you_need_listening_or_a_decision",
"text": "Whether you need listening or a decision"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_031_1_the_topic_in_one_sentence",
"text": "The topic in one sentence"
},
{
"id": "difficult_conversations_031_2_why_it_matters_now",
"text": "Why it matters now"
},
{
"id": "difficult_conversations_031_3_what_you_hope_the_talk_can_accomplish",
"text": "What you hope the talk can accomplish"
},
{
"id": "difficult_conversations_031_4_whether_you_need_listening_or_a_decision",
"text": "Whether you need listening or a decision"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_032",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "One complete example or a short pattern summary?",
"depth": 1,
"access": "free",
"tags": [
"quick_choice",
"examples",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_032_1_one_complete_example",
"text": "One complete example"
},
{
"id": "difficult_conversations_032_2_a_short_pattern_summary",
"text": "A short pattern summary"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_032_1_one_complete_example",
"text": "One complete example"
},
{
"id": "difficult_conversations_032_2_a_short_pattern_summary",
"text": "A short pattern summary"
}
]
}
},
{
"id": "difficult_conversations_033",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which details make a concern easier to understand?",
"depth": 1,
"access": "free",
"tags": [
"clarity",
"details",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_033_1_what_happened",
"text": "What happened"
},
{
"id": "difficult_conversations_033_2_when_it_became_a_concern",
"text": "When it became a concern"
},
{
"id": "difficult_conversations_033_3_how_it_affected_you",
"text": "How it affected you"
},
{
"id": "difficult_conversations_033_4_what_you_are_asking_for_now",
"text": "What you are asking for now"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_033_1_what_happened",
"text": "What happened"
},
{
"id": "difficult_conversations_033_2_when_it_became_a_concern",
"text": "When it became a concern"
},
{
"id": "difficult_conversations_033_3_how_it_affected_you",
"text": "How it affected you"
},
{
"id": "difficult_conversations_033_4_what_you_are_asking_for_now",
"text": "What you are asking for now"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_034",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What keeps one difficult subject from turning into five?",
"depth": 1,
"access": "free",
"tags": [
"scope",
"focus",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_034_1_writing_down_side_issues_for_later",
"text": "Writing down side issues for later"
},
{
"id": "difficult_conversations_034_2_returning_to_the_original_question",
"text": "Returning to the original question"
},
{
"id": "difficult_conversations_034_3_using_one_example_at_a_time",
"text": "Using one example at a time"
},
{
"id": "difficult_conversations_034_4_agreeing_when_a_new_topic_deserves_its_own_talk",
"text": "Agreeing when a new topic deserves its own talk"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_034_1_writing_down_side_issues_for_later",
"text": "Writing down side issues for later"
},
{
"id": "difficult_conversations_034_2_returning_to_the_original_question",
"text": "Returning to the original question"
},
{
"id": "difficult_conversations_034_3_using_one_example_at_a_time",
"text": "Using one example at a time"
},
{
"id": "difficult_conversations_034_4_agreeing_when_a_new_topic_deserves_its_own_talk",
"text": "Agreeing when a new topic deserves its own talk"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_035",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes a hard topic feel too broad to answer?",
"depth": 2,
"access": "free",
"tags": [
"scope",
"overload",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_035_1_several_years_of_examples_at_once",
"text": "Several years of examples at once"
},
{
"id": "difficult_conversations_035_2_a_question_about_the_entire_relationship",
"text": "A question about the entire relationship"
},
{
"id": "difficult_conversations_035_3_no_clear_request_or_decision",
"text": "No clear request or decision"
},
{
"id": "difficult_conversations_035_4_too_many_people_being_pulled_into_the_same_issue",
"text": "Too many people being pulled into the same issue"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_035_1_several_years_of_examples_at_once",
"text": "Several years of examples at once"
},
{
"id": "difficult_conversations_035_2_a_question_about_the_entire_relationship",
"text": "A question about the entire relationship"
},
{
"id": "difficult_conversations_035_3_no_clear_request_or_decision",
"text": "No clear request or decision"
},
{
"id": "difficult_conversations_035_4_too_many_people_being_pulled_into_the_same_issue",
"text": "Too many people being pulled into the same issue"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_036",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which sentence best checks whether the main point is clear?",
"depth": 1,
"access": "free",
"tags": [
"clarity",
"check_in",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_036_1_what_do_you_think_i_am_most_concerned_about",
"text": "What do you think I am most concerned about?"
},
{
"id": "difficult_conversations_036_2_which_part_of_this_feels_unclear",
"text": "Which part of this feels unclear?"
},
{
"id": "difficult_conversations_036_3_should_i_give_one_example",
"text": "Should I give one example?"
},
{
"id": "difficult_conversations_036_4_am_i_asking_too_many_things_at_once",
"text": "Am I asking too many things at once?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_036_1_what_do_you_think_i_am_most_concerned_about",
"text": "What do you think I am most concerned about?"
},
{
"id": "difficult_conversations_036_2_which_part_of_this_feels_unclear",
"text": "Which part of this feels unclear?"
},
{
"id": "difficult_conversations_036_3_should_i_give_one_example",
"text": "Should I give one example?"
},
{
"id": "difficult_conversations_036_4_am_i_asking_too_many_things_at_once",
"text": "Am I asking too many things at once?"
}
]
}
},
{
"id": "difficult_conversations_037",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How easy is it for you to tell when a hard conversation has lost its main point?",
"depth": 1,
"access": "free",
"tags": [
"focus",
"awareness",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Usually difficult",
"max_label": "Usually easy"
}
},
{
"id": "difficult_conversations_038",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which habits help keep explanations short enough to follow?",
"depth": 1,
"access": "free",
"tags": [
"brevity",
"explanations",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_038_1_leading_with_the_conclusion",
"text": "Leading with the conclusion"
},
{
"id": "difficult_conversations_038_2_pausing_after_one_idea",
"text": "Pausing after one idea"
},
{
"id": "difficult_conversations_038_3_leaving_unrelated_history_for_another_time",
"text": "Leaving unrelated history for another time"
},
{
"id": "difficult_conversations_038_4_checking_whether_more_detail_would_help",
"text": "Checking whether more detail would help"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_038_1_leading_with_the_conclusion",
"text": "Leading with the conclusion"
},
{
"id": "difficult_conversations_038_2_pausing_after_one_idea",
"text": "Pausing after one idea"
},
{
"id": "difficult_conversations_038_3_leaving_unrelated_history_for_another_time",
"text": "Leaving unrelated history for another time"
},
{
"id": "difficult_conversations_038_4_checking_whether_more_detail_would_help",
"text": "Checking whether more detail would help"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_039",
"category_id": "difficult_conversations",
"type": "written",
"text": "What is one hard conversation we handled better than you expected, and what helped?",
"depth": 2,
"access": "free",
"tags": [
"positive_memory",
"learning",
"difficult_conversations"
],
"answer_config": {
"max_length": 500
}
},
{
"id": "difficult_conversations_040",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps when two people are using the same word differently?",
"depth": 2,
"access": "free",
"tags": [
"definitions",
"misunderstanding",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_040_1_each_person_explains_what_the_word_means_to_them",
"text": "Each person explains what the word means to them"
},
{
"id": "difficult_conversations_040_2_a_real_example_replaces_the_vague_term",
"text": "A real example replaces the vague term"
},
{
"id": "difficult_conversations_040_3_both_meanings_are_allowed_to_be_different",
"text": "Both meanings are allowed to be different"
},
{
"id": "difficult_conversations_040_4_the_sentence_is_restated_without_that_word",
"text": "The sentence is restated without that word"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_040_1_each_person_explains_what_the_word_means_to_them",
"text": "Each person explains what the word means to them"
},
{
"id": "difficult_conversations_040_2_a_real_example_replaces_the_vague_term",
"text": "A real example replaces the vague term"
},
{
"id": "difficult_conversations_040_3_both_meanings_are_allowed_to_be_different",
"text": "Both meanings are allowed to be different"
},
{
"id": "difficult_conversations_040_4_the_sentence_is_restated_without_that_word",
"text": "The sentence is restated without that word"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_041",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "If the point is getting lost, what should happen first?",
"depth": 1,
"access": "free",
"tags": [
"focus",
"reset",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_041_1_restate_the_main_question",
"text": "Restate the main question"
},
{
"id": "difficult_conversations_041_2_take_a_two_minute_pause",
"text": "Take a two-minute pause"
},
{
"id": "difficult_conversations_041_3_write_down_the_side_issue",
"text": "Write down the side issue"
},
{
"id": "difficult_conversations_041_4_ask_the_other_person_to_summarize",
"text": "Ask the other person to summarize"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_041_1_restate_the_main_question",
"text": "Restate the main question"
},
{
"id": "difficult_conversations_041_2_take_a_two_minute_pause",
"text": "Take a two-minute pause"
},
{
"id": "difficult_conversations_041_3_write_down_the_side_issue",
"text": "Write down the side issue"
},
{
"id": "difficult_conversations_041_4_ask_the_other_person_to_summarize",
"text": "Ask the other person to summarize"
}
]
}
},
{
"id": "difficult_conversations_042",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which kinds of questions make a serious talk easier to answer?",
"depth": 2,
"access": "free",
"tags": [
"questions",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_042_1_one_clear_choice_or_event",
"text": "One clear choice or event"
},
{
"id": "difficult_conversations_042_2_room_for_more_than_yes_or_no",
"text": "Room for more than yes or no"
},
{
"id": "difficult_conversations_042_3_no_hidden_correct_answer",
"text": "No hidden correct answer"
},
{
"id": "difficult_conversations_042_4_nothing_that_requires_mind_reading",
"text": "Nothing that requires mind-reading"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_042_1_one_clear_choice_or_event",
"text": "One clear choice or event"
},
{
"id": "difficult_conversations_042_2_room_for_more_than_yes_or_no",
"text": "Room for more than yes or no"
},
{
"id": "difficult_conversations_042_3_no_hidden_correct_answer",
"text": "No hidden correct answer"
},
{
"id": "difficult_conversations_042_4_nothing_that_requires_mind_reading",
"text": "Nothing that requires mind-reading"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_043",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can help separate facts from fears during an uncertain conversation?",
"depth": 2,
"access": "free",
"tags": [
"uncertainty",
"facts",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_043_1_listing_what_is_known_so_far",
"text": "Listing what is known so far"
},
{
"id": "difficult_conversations_043_2_naming_the_part_that_is_only_a_possibility",
"text": "Naming the part that is only a possibility"
},
{
"id": "difficult_conversations_043_3_checking_information_before_deciding",
"text": "Checking information before deciding"
},
{
"id": "difficult_conversations_043_4_leaving_room_for_the_answer_to_change",
"text": "Leaving room for the answer to change"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_043_1_listing_what_is_known_so_far",
"text": "Listing what is known so far"
},
{
"id": "difficult_conversations_043_2_naming_the_part_that_is_only_a_possibility",
"text": "Naming the part that is only a possibility"
},
{
"id": "difficult_conversations_043_3_checking_information_before_deciding",
"text": "Checking information before deciding"
},
{
"id": "difficult_conversations_043_4_leaving_room_for_the_answer_to_change",
"text": "Leaving room for the answer to change"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_044",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Before moving on, which summary is most useful?",
"depth": 1,
"access": "free",
"tags": [
"summary",
"understanding",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_044_1_what_we_both_agree_happened",
"text": "What we both agree happened"
},
{
"id": "difficult_conversations_044_2_what_each_person_needs_clarified",
"text": "What each person needs clarified"
},
{
"id": "difficult_conversations_044_3_which_decision_remains_open",
"text": "Which decision remains open"
},
{
"id": "difficult_conversations_044_4_what_is_outside_todays_scope",
"text": "What is outside today’s scope"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_044_1_what_we_both_agree_happened",
"text": "What we both agree happened"
},
{
"id": "difficult_conversations_044_2_what_each_person_needs_clarified",
"text": "What each person needs clarified"
},
{
"id": "difficult_conversations_044_3_which_decision_remains_open",
"text": "Which decision remains open"
},
{
"id": "difficult_conversations_044_4_what_is_outside_todays_scope",
"text": "What is outside today’s scope"
}
]
}
},
{
"id": "difficult_conversations_045",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes a request clear enough to respond to honestly?",
"depth": 2,
"access": "free",
"tags": [
"requests",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_045_1_a_specific_action",
"text": "A specific action"
},
{
"id": "difficult_conversations_045_2_a_realistic_time_frame",
"text": "A realistic time frame"
},
{
"id": "difficult_conversations_045_3_the_reason_behind_the_request",
"text": "The reason behind the request"
},
{
"id": "difficult_conversations_045_4_permission_to_suggest_another_approach",
"text": "Permission to suggest another approach"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_045_1_a_specific_action",
"text": "A specific action"
},
{
"id": "difficult_conversations_045_2_a_realistic_time_frame",
"text": "A realistic time frame"
},
{
"id": "difficult_conversations_045_3_the_reason_behind_the_request",
"text": "The reason behind the request"
},
{
"id": "difficult_conversations_045_4_permission_to_suggest_another_approach",
"text": "Permission to suggest another approach"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_046",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps you listen when the first thing you hear is uncomfortable?",
"depth": 2,
"access": "premium",
"tags": [
"receiving",
"listening",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_046_1_a_moment_to_take_in_the_sentence",
"text": "A moment to take in the sentence"
},
{
"id": "difficult_conversations_046_2_knowing_i_can_ask_questions_afterward",
"text": "Knowing I can ask questions afterward"
},
{
"id": "difficult_conversations_046_3_the_information_being_stated_without_exaggeration",
"text": "The information being stated without exaggeration"
},
{
"id": "difficult_conversations_046_4_not_being_pushed_to_react_on_command",
"text": "Not being pushed to react on command"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_046_1_a_moment_to_take_in_the_sentence",
"text": "A moment to take in the sentence"
},
{
"id": "difficult_conversations_046_2_knowing_i_can_ask_questions_afterward",
"text": "Knowing I can ask questions afterward"
},
{
"id": "difficult_conversations_046_3_the_information_being_stated_without_exaggeration",
"text": "The information being stated without exaggeration"
},
{
"id": "difficult_conversations_046_4_not_being_pushed_to_react_on_command",
"text": "Not being pushed to react on command"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_047",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When new information changes the picture, what do you need first?",
"depth": 2,
"access": "premium",
"tags": [
"new_information",
"response",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_047_1_a_clear_explanation",
"text": "A clear explanation"
},
{
"id": "difficult_conversations_047_2_a_little_time_alone",
"text": "A little time alone"
},
{
"id": "difficult_conversations_047_3_a_chance_to_ask_factual_questions",
"text": "A chance to ask factual questions"
},
{
"id": "difficult_conversations_047_4_reassurance_about_what_has_not_changed",
"text": "Reassurance about what has not changed"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_047_1_a_clear_explanation",
"text": "A clear explanation"
},
{
"id": "difficult_conversations_047_2_a_little_time_alone",
"text": "A little time alone"
},
{
"id": "difficult_conversations_047_3_a_chance_to_ask_factual_questions",
"text": "A chance to ask factual questions"
},
{
"id": "difficult_conversations_047_4_reassurance_about_what_has_not_changed",
"text": "Reassurance about what has not changed"
}
]
}
},
{
"id": "difficult_conversations_048",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which reactions make it harder to keep sharing something difficult?",
"depth": 2,
"access": "premium",
"tags": [
"receiving",
"reactions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_048_1_immediate_disbelief",
"text": "Immediate disbelief"
},
{
"id": "difficult_conversations_048_2_a_demand_for_every_detail_at_once",
"text": "A demand for every detail at once"
},
{
"id": "difficult_conversations_048_3_jokes_that_dismiss_the_seriousness",
"text": "Jokes that dismiss the seriousness"
},
{
"id": "difficult_conversations_048_4_a_conclusion_before_the_explanation_is_finished",
"text": "A conclusion before the explanation is finished"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_048_1_immediate_disbelief",
"text": "Immediate disbelief"
},
{
"id": "difficult_conversations_048_2_a_demand_for_every_detail_at_once",
"text": "A demand for every detail at once"
},
{
"id": "difficult_conversations_048_3_jokes_that_dismiss_the_seriousness",
"text": "Jokes that dismiss the seriousness"
},
{
"id": "difficult_conversations_048_4_a_conclusion_before_the_explanation_is_finished",
"text": "A conclusion before the explanation is finished"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_049",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How comfortable are you saying that you need time before responding?",
"depth": 1,
"access": "premium",
"tags": [
"response_time",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not comfortable yet",
"max_label": "Very comfortable"
}
},
{
"id": "difficult_conversations_050",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What shows that someone is listening without promising agreement?",
"depth": 2,
"access": "premium",
"tags": [
"listening",
"disagreement",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_050_1_repeating_the_main_point_accurately",
"text": "Repeating the main point accurately"
},
{
"id": "difficult_conversations_050_2_asking_which_part_matters_most",
"text": "Asking which part matters most"
},
{
"id": "difficult_conversations_050_3_leaving_room_for_a_different_conclusion",
"text": "Leaving room for a different conclusion"
},
{
"id": "difficult_conversations_050_4_understanding_without_treating_it_as_surrender",
"text": "Understanding without treating it as surrender"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_050_1_repeating_the_main_point_accurately",
"text": "Repeating the main point accurately"
},
{
"id": "difficult_conversations_050_2_asking_which_part_matters_most",
"text": "Asking which part matters most"
},
{
"id": "difficult_conversations_050_3_leaving_room_for_a_different_conclusion",
"text": "Leaving room for a different conclusion"
},
{
"id": "difficult_conversations_050_4_understanding_without_treating_it_as_surrender",
"text": "Understanding without treating it as surrender"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_051",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "Questions right away or a quiet minute first?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"receiving",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_051_1_questions_right_away",
"text": "Questions right away"
},
{
"id": "difficult_conversations_051_2_a_quiet_minute_first",
"text": "A quiet minute first"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_051_1_questions_right_away",
"text": "Questions right away"
},
{
"id": "difficult_conversations_051_2_a_quiet_minute_first",
"text": "A quiet minute first"
}
]
}
},
{
"id": "difficult_conversations_052",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which responses help after someone shares a hard truth?",
"depth": 2,
"access": "premium",
"tags": [
"hard_truth",
"response",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_052_1_thank_you_for_telling_me",
"text": "Thank you for telling me"
},
{
"id": "difficult_conversations_052_2_i_need_a_moment_but_i_am_listening",
"text": "I need a moment, but I am listening"
},
{
"id": "difficult_conversations_052_3_let_me_make_sure_i_understood",
"text": "Let me make sure I understood"
},
{
"id": "difficult_conversations_052_4_i_have_questions_and_i_want_to_ask_them_carefully",
"text": "I have questions, and I want to ask them carefully"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_052_1_thank_you_for_telling_me",
"text": "Thank you for telling me"
},
{
"id": "difficult_conversations_052_2_i_need_a_moment_but_i_am_listening",
"text": "I need a moment, but I am listening"
},
{
"id": "difficult_conversations_052_3_let_me_make_sure_i_understood",
"text": "Let me make sure I understood"
},
{
"id": "difficult_conversations_052_4_i_have_questions_and_i_want_to_ask_them_carefully",
"text": "I have questions, and I want to ask them carefully"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_053",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which reactions let surprise stay honest without becoming punishing?",
"depth": 2,
"access": "premium",
"tags": [
"surprise",
"respect",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_053_1_naming_the_surprise_without_insults",
"text": "Naming the surprise without insults"
},
{
"id": "difficult_conversations_053_2_keeping_physical_space_respectful",
"text": "Keeping physical space respectful"
},
{
"id": "difficult_conversations_053_3_asking_for_time_instead_of_disappearing",
"text": "Asking for time instead of disappearing"
},
{
"id": "difficult_conversations_053_4_avoiding_threats_about_what_happens_next",
"text": "Avoiding threats about what happens next"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_053_1_naming_the_surprise_without_insults",
"text": "Naming the surprise without insults"
},
{
"id": "difficult_conversations_053_2_keeping_physical_space_respectful",
"text": "Keeping physical space respectful"
},
{
"id": "difficult_conversations_053_3_asking_for_time_instead_of_disappearing",
"text": "Asking for time instead of disappearing"
},
{
"id": "difficult_conversations_053_4_avoiding_threats_about_what_happens_next",
"text": "Avoiding threats about what happens next"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_054",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which question is most useful when the information feels incomplete?",
"depth": 2,
"access": "premium",
"tags": [
"clarification",
"information",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_054_1_what_part_are_you_most_certain_about",
"text": "What part are you most certain about?"
},
{
"id": "difficult_conversations_054_2_is_there_anything_important_i_am_misunderstanding",
"text": "Is there anything important I am misunderstanding?"
},
{
"id": "difficult_conversations_054_3_what_do_you_need_me_to_know_before_i_respond",
"text": "What do you need me to know before I respond?"
},
{
"id": "difficult_conversations_054_4_which_detail_would_help_the_most_right_now",
"text": "Which detail would help the most right now?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_054_1_what_part_are_you_most_certain_about",
"text": "What part are you most certain about?"
},
{
"id": "difficult_conversations_054_2_is_there_anything_important_i_am_misunderstanding",
"text": "Is there anything important I am misunderstanding?"
},
{
"id": "difficult_conversations_054_3_what_do_you_need_me_to_know_before_i_respond",
"text": "What do you need me to know before I respond?"
},
{
"id": "difficult_conversations_054_4_which_detail_would_help_the_most_right_now",
"text": "Which detail would help the most right now?"
}
]
}
},
{
"id": "difficult_conversations_055",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which habits keep your own bigger story from taking over someone else’s disclosure?",
"depth": 2,
"access": "premium",
"tags": [
"receiving",
"attention",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_055_1_letting_their_point_stand_for_a_moment",
"text": "Letting their point stand for a moment"
},
{
"id": "difficult_conversations_055_2_saving_my_related_experience_for_later",
"text": "Saving my related experience for later"
},
{
"id": "difficult_conversations_055_3_asking_whether_comparison_would_help",
"text": "Asking whether comparison would help"
},
{
"id": "difficult_conversations_055_4_returning_to_what_they_were_trying_to_say",
"text": "Returning to what they were trying to say"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_055_1_letting_their_point_stand_for_a_moment",
"text": "Letting their point stand for a moment"
},
{
"id": "difficult_conversations_055_2_saving_my_related_experience_for_later",
"text": "Saving my related experience for later"
},
{
"id": "difficult_conversations_055_3_asking_whether_comparison_would_help",
"text": "Asking whether comparison would help"
},
{
"id": "difficult_conversations_055_4_returning_to_what_they_were_trying_to_say",
"text": "Returning to what they were trying to say"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_056",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How confident are you that you can stay respectful while feeling surprised?",
"depth": 2,
"access": "premium",
"tags": [
"surprise",
"confidence",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not confident yet",
"max_label": "Very confident"
}
},
{
"id": "difficult_conversations_057",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can someone say when they do not know what to think yet?",
"depth": 2,
"access": "premium",
"tags": [
"uncertainty",
"response",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_057_1_i_am_still_taking_this_in",
"text": "I am still taking this in"
},
{
"id": "difficult_conversations_057_2_i_do_not_have_a_complete_answer_yet",
"text": "I do not have a complete answer yet"
},
{
"id": "difficult_conversations_057_3_i_want_to_understand_before_i_decide",
"text": "I want to understand before I decide"
},
{
"id": "difficult_conversations_057_4_can_we_return_to_this_after_i_have_thought",
"text": "Can we return to this after I have thought?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_057_1_i_am_still_taking_this_in",
"text": "I am still taking this in"
},
{
"id": "difficult_conversations_057_2_i_do_not_have_a_complete_answer_yet",
"text": "I do not have a complete answer yet"
},
{
"id": "difficult_conversations_057_3_i_want_to_understand_before_i_decide",
"text": "I want to understand before I decide"
},
{
"id": "difficult_conversations_057_4_can_we_return_to_this_after_i_have_thought",
"text": "Can we return to this after I have thought?"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_058",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "What matters most when receiving news that affects both people?",
"depth": 3,
"access": "premium",
"tags": [
"shared_impact",
"receiving",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_058_1_getting_the_basic_facts_straight",
"text": "Getting the basic facts straight"
},
{
"id": "difficult_conversations_058_2_understanding_the_immediate_effect",
"text": "Understanding the immediate effect"
},
{
"id": "difficult_conversations_058_3_knowing_what_decision_cannot_wait",
"text": "Knowing what decision cannot wait"
},
{
"id": "difficult_conversations_058_4_agreeing_on_who_else_needs_to_know",
"text": "Agreeing on who else needs to know"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_058_1_getting_the_basic_facts_straight",
"text": "Getting the basic facts straight"
},
{
"id": "difficult_conversations_058_2_understanding_the_immediate_effect",
"text": "Understanding the immediate effect"
},
{
"id": "difficult_conversations_058_3_knowing_what_decision_cannot_wait",
"text": "Knowing what decision cannot wait"
},
{
"id": "difficult_conversations_058_4_agreeing_on_who_else_needs_to_know",
"text": "Agreeing on who else needs to know"
}
]
}
},
{
"id": "difficult_conversations_059",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which boundaries can keep a difficult disclosure from becoming an interrogation?",
"depth": 3,
"access": "premium",
"tags": [
"disclosure",
"boundaries",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_059_1_questions_stay_relevant_to_the_decision_at_hand",
"text": "Questions stay relevant to the decision at hand"
},
{
"id": "difficult_conversations_059_2_either_person_may_ask_for_a_brief_pause",
"text": "Either person may ask for a brief pause"
},
{
"id": "difficult_conversations_059_3_private_history_is_not_demanded_for_proof",
"text": "Private history is not demanded for proof"
},
{
"id": "difficult_conversations_059_4_uncertainty_is_not_treated_as_dishonesty",
"text": "Uncertainty is not treated as dishonesty"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_059_1_questions_stay_relevant_to_the_decision_at_hand",
"text": "Questions stay relevant to the decision at hand"
},
{
"id": "difficult_conversations_059_2_either_person_may_ask_for_a_brief_pause",
"text": "Either person may ask for a brief pause"
},
{
"id": "difficult_conversations_059_3_private_history_is_not_demanded_for_proof",
"text": "Private history is not demanded for proof"
},
{
"id": "difficult_conversations_059_4_uncertainty_is_not_treated_as_dishonesty",
"text": "Uncertainty is not treated as dishonesty"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_060",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "How can you answer with care when it is not the answer someone wants?",
"depth": 3,
"access": "premium",
"tags": [
"difficult_answer",
"care",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_060_1_saying_the_answer_plainly",
"text": "Saying the answer plainly"
},
{
"id": "difficult_conversations_060_2_acknowledging_why_it_may_hurt",
"text": "Acknowledging why it may hurt"
},
{
"id": "difficult_conversations_060_3_avoiding_false_hope",
"text": "Avoiding false hope"
},
{
"id": "difficult_conversations_060_4_offering_the_next_honest_step_if_there_is_one",
"text": "Offering the next honest step if there is one"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_060_1_saying_the_answer_plainly",
"text": "Saying the answer plainly"
},
{
"id": "difficult_conversations_060_2_acknowledging_why_it_may_hurt",
"text": "Acknowledging why it may hurt"
},
{
"id": "difficult_conversations_060_3_avoiding_false_hope",
"text": "Avoiding false hope"
},
{
"id": "difficult_conversations_060_4_offering_the_next_honest_step_if_there_is_one",
"text": "Offering the next honest step if there is one"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_061",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes admitting a mistake less frightening?",
"depth": 2,
"access": "premium",
"tags": [
"admission",
"mistakes",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_061_1_knowing_personal_details_will_not_be_shared_carelessly",
"text": "Knowing personal details will not be shared carelessly"
},
{
"id": "difficult_conversations_061_2_being_allowed_to_explain_without_erasing_impact",
"text": "Being allowed to explain without erasing impact"
},
{
"id": "difficult_conversations_061_3_no_mocking_after_the_admission",
"text": "No mocking after the admission"
},
{
"id": "difficult_conversations_061_4_a_focus_on_what_happens_next",
"text": "A focus on what happens next"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_061_1_knowing_personal_details_will_not_be_shared_carelessly",
"text": "Knowing personal details will not be shared carelessly"
},
{
"id": "difficult_conversations_061_2_being_allowed_to_explain_without_erasing_impact",
"text": "Being allowed to explain without erasing impact"
},
{
"id": "difficult_conversations_061_3_no_mocking_after_the_admission",
"text": "No mocking after the admission"
},
{
"id": "difficult_conversations_061_4_a_focus_on_what_happens_next",
"text": "A focus on what happens next"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_062",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which admission is hardest for you to make out loud?",
"depth": 3,
"access": "premium",
"tags": [
"admission",
"vulnerability",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_062_1_saying_i_was_wrong",
"text": "Saying “I was wrong”"
},
{
"id": "difficult_conversations_062_2_admitting_that_i_changed_my_mind",
"text": "Admitting that I changed my mind"
},
{
"id": "difficult_conversations_062_3_telling_you_i_do_not_know_what_to_do",
"text": "Telling you I do not know what to do"
},
{
"id": "difficult_conversations_062_4_i_am_afraid_of_disappointing_you",
"text": "“I am afraid of disappointing you”"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_062_1_saying_i_was_wrong",
"text": "Saying “I was wrong”"
},
{
"id": "difficult_conversations_062_2_admitting_that_i_changed_my_mind",
"text": "Admitting that I changed my mind"
},
{
"id": "difficult_conversations_062_3_telling_you_i_do_not_know_what_to_do",
"text": "Telling you I do not know what to do"
},
{
"id": "difficult_conversations_062_4_i_am_afraid_of_disappointing_you",
"text": "“I am afraid of disappointing you”"
}
]
}
},
{
"id": "difficult_conversations_063",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps honesty feel possible when the answer may disappoint someone?",
"depth": 3,
"access": "premium",
"tags": [
"honesty",
"disappointment",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_063_1_the_listener_does_not_demand_a_different_feeling",
"text": "The listener does not demand a different feeling"
},
{
"id": "difficult_conversations_063_2_there_is_room_to_explain_without_debating_every_word",
"text": "There is room to explain without debating every word"
},
{
"id": "difficult_conversations_063_3_the_truth_is_not_used_later_as_a_weapon",
"text": "The truth is not used later as a weapon"
},
{
"id": "difficult_conversations_063_4_a_respectful_no_is_treated_as_a_real_answer",
"text": "A respectful no is treated as a real answer"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_063_1_the_listener_does_not_demand_a_different_feeling",
"text": "The listener does not demand a different feeling"
},
{
"id": "difficult_conversations_063_2_there_is_room_to_explain_without_debating_every_word",
"text": "There is room to explain without debating every word"
},
{
"id": "difficult_conversations_063_3_the_truth_is_not_used_later_as_a_weapon",
"text": "The truth is not used later as a weapon"
},
{
"id": "difficult_conversations_063_4_a_respectful_no_is_treated_as_a_real_answer",
"text": "A respectful no is treated as a real answer"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_064",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How easy is it for you to admit that you are unsure?",
"depth": 2,
"access": "premium",
"tags": [
"uncertainty",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not easy yet",
"max_label": "Very easy"
}
},
{
"id": "difficult_conversations_065",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "Say the hard part first or build up to it briefly?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"honesty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_065_1_say_the_hard_part_first",
"text": "Say the hard part first"
},
{
"id": "difficult_conversations_065_2_build_up_to_it_briefly",
"text": "Build up to it briefly"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_065_1_say_the_hard_part_first",
"text": "Say the hard part first"
},
{
"id": "difficult_conversations_065_2_build_up_to_it_briefly",
"text": "Build up to it briefly"
}
]
}
},
{
"id": "difficult_conversations_066",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which phrases help someone be honest without sounding careless?",
"depth": 2,
"access": "premium",
"tags": [
"honesty",
"wording",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_066_1_i_want_to_be_truthful_even_though_this_may_be_hard_to_hear",
"text": "I want to be truthful, even though this may be hard to hear"
},
{
"id": "difficult_conversations_066_2_this_is_what_i_know_right_now",
"text": "This is what I know right now"
},
{
"id": "difficult_conversations_066_3_i_may_need_to_correct_part_of_this_later",
"text": "I may need to correct part of this later"
},
{
"id": "difficult_conversations_066_4_i_am_telling_you_because_you_deserve_a_real_answer",
"text": "I am telling you because you deserve a real answer"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_066_1_i_want_to_be_truthful_even_though_this_may_be_hard_to_hear",
"text": "I want to be truthful, even though this may be hard to hear"
},
{
"id": "difficult_conversations_066_2_this_is_what_i_know_right_now",
"text": "This is what I know right now"
},
{
"id": "difficult_conversations_066_3_i_may_need_to_correct_part_of_this_later",
"text": "I may need to correct part of this later"
},
{
"id": "difficult_conversations_066_4_i_am_telling_you_because_you_deserve_a_real_answer",
"text": "I am telling you because you deserve a real answer"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_067",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes it easier to talk about a changed opinion?",
"depth": 2,
"access": "premium",
"tags": [
"changed_mind",
"discussion",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_067_1_explaining_what_new_information_mattered",
"text": "Explaining what new information mattered"
},
{
"id": "difficult_conversations_067_2_acknowledging_what_the_change_affects",
"text": "Acknowledging what the change affects"
},
{
"id": "difficult_conversations_067_3_not_pretending_the_earlier_view_never_existed",
"text": "Not pretending the earlier view never existed"
},
{
"id": "difficult_conversations_067_4_allowing_the_other_person_time_to_adjust",
"text": "Allowing the other person time to adjust"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_067_1_explaining_what_new_information_mattered",
"text": "Explaining what new information mattered"
},
{
"id": "difficult_conversations_067_2_acknowledging_what_the_change_affects",
"text": "Acknowledging what the change affects"
},
{
"id": "difficult_conversations_067_3_not_pretending_the_earlier_view_never_existed",
"text": "Not pretending the earlier view never existed"
},
{
"id": "difficult_conversations_067_4_allowing_the_other_person_time_to_adjust",
"text": "Allowing the other person time to adjust"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_068",
"category_id": "difficult_conversations",
"type": "written",
"text": "What do you want me to remember when you are trying to tell me something difficult?",
"depth": 3,
"access": "premium",
"tags": [
"personal_preference",
"honesty",
"difficult_conversations"
],
"answer_config": {
"max_length": 500
}
},
{
"id": "difficult_conversations_069",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When someone says “I do not know,” what response helps most?",
"depth": 2,
"access": "premium",
"tags": [
"uncertainty",
"response",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_069_1_ask_what_they_do_know",
"text": "Ask what they do know"
},
{
"id": "difficult_conversations_069_2_offer_time_to_think",
"text": "Offer time to think"
},
{
"id": "difficult_conversations_069_3_clarify_when_an_answer_is_needed",
"text": "Clarify when an answer is needed"
},
{
"id": "difficult_conversations_069_4_accept_that_certainty_may_not_come_quickly",
"text": "Accept that certainty may not come quickly"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_069_1_ask_what_they_do_know",
"text": "Ask what they do know"
},
{
"id": "difficult_conversations_069_2_offer_time_to_think",
"text": "Offer time to think"
},
{
"id": "difficult_conversations_069_3_clarify_when_an_answer_is_needed",
"text": "Clarify when an answer is needed"
},
{
"id": "difficult_conversations_069_4_accept_that_certainty_may_not_come_quickly",
"text": "Accept that certainty may not come quickly"
}
]
}
},
{
"id": "difficult_conversations_070",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What separates privacy from hiding something that affects the relationship?",
"depth": 3,
"access": "premium",
"tags": [
"privacy",
"shared_impact",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_070_1_a_shared_decision_would_change",
"text": "A shared decision would change"
},
{
"id": "difficult_conversations_070_2_someones_health_or_safety_is_involved",
"text": "Someone’s health or safety is involved"
},
{
"id": "difficult_conversations_070_3_money_or_commitments_are_affected",
"text": "Money or commitments are affected"
},
{
"id": "difficult_conversations_070_4_silence_takes_away_the_other_persons_ability_to_choose",
"text": "Silence takes away the other person’s ability to choose"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_070_1_a_shared_decision_would_change",
"text": "A shared decision would change"
},
{
"id": "difficult_conversations_070_2_someones_health_or_safety_is_involved",
"text": "Someone’s health or safety is involved"
},
{
"id": "difficult_conversations_070_3_money_or_commitments_are_affected",
"text": "Money or commitments are affected"
},
{
"id": "difficult_conversations_070_4_silence_takes_away_the_other_persons_ability_to_choose",
"text": "Silence takes away the other person’s ability to choose"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_071",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs make an admission feel responsible on its own?",
"depth": 3,
"access": "premium",
"tags": [
"admission",
"responsibility",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_071_1_the_facts_are_stated_clearly",
"text": "The facts are stated clearly"
},
{
"id": "difficult_conversations_071_2_the_effect_is_not_minimized",
"text": "The effect is not minimized"
},
{
"id": "difficult_conversations_071_3_questions_are_answered_honestly_where_possible",
"text": "Questions are answered honestly where possible"
},
{
"id": "difficult_conversations_071_4_a_needed_change_is_named_without_grand_promises",
"text": "A needed change is named without grand promises"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_071_1_the_facts_are_stated_clearly",
"text": "The facts are stated clearly"
},
{
"id": "difficult_conversations_071_2_the_effect_is_not_minimized",
"text": "The effect is not minimized"
},
{
"id": "difficult_conversations_071_3_questions_are_answered_honestly_where_possible",
"text": "Questions are answered honestly where possible"
},
{
"id": "difficult_conversations_071_4_a_needed_change_is_named_without_grand_promises",
"text": "A needed change is named without grand promises"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_072",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How confident are you that you can hear an honest no without pushing for a yes?",
"depth": 3,
"access": "premium",
"tags": [
"honest_no",
"respect",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not confident yet",
"max_label": "Very confident"
}
},
{
"id": "difficult_conversations_073",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps you say that a subject feels too personal to answer right now?",
"depth": 2,
"access": "premium",
"tags": [
"privacy",
"boundaries",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_073_1_naming_the_limit_without_inventing_an_excuse",
"text": "Naming the limit without inventing an excuse"
},
{
"id": "difficult_conversations_073_2_explaining_whether_the_answer_may_come_later",
"text": "Explaining whether the answer may come later"
},
{
"id": "difficult_conversations_073_3_offering_what_can_be_shared_safely",
"text": "Offering what can be shared safely"
},
{
"id": "difficult_conversations_073_4_separating_privacy_from_punishment",
"text": "Separating privacy from punishment"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_073_1_naming_the_limit_without_inventing_an_excuse",
"text": "Naming the limit without inventing an excuse"
},
{
"id": "difficult_conversations_073_2_explaining_whether_the_answer_may_come_later",
"text": "Explaining whether the answer may come later"
},
{
"id": "difficult_conversations_073_3_offering_what_can_be_shared_safely",
"text": "Offering what can be shared safely"
},
{
"id": "difficult_conversations_073_4_separating_privacy_from_punishment",
"text": "Separating privacy from punishment"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_074",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which response best protects honesty after a difficult admission?",
"depth": 3,
"access": "premium",
"tags": [
"honesty",
"after_admission",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_074_1_ask_only_the_questions_that_matter_now",
"text": "Ask only the questions that matter now"
},
{
"id": "difficult_conversations_074_2_take_time_before_making_a_decision",
"text": "Take time before making a decision"
},
{
"id": "difficult_conversations_074_3_keep_the_admission_out_of_unrelated_arguments",
"text": "Keep the admission out of unrelated arguments"
},
{
"id": "difficult_conversations_074_4_decide_together_who_else_truly_needs_to_know",
"text": "Decide together who else truly needs to know"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_074_1_ask_only_the_questions_that_matter_now",
"text": "Ask only the questions that matter now"
},
{
"id": "difficult_conversations_074_2_take_time_before_making_a_decision",
"text": "Take time before making a decision"
},
{
"id": "difficult_conversations_074_3_keep_the_admission_out_of_unrelated_arguments",
"text": "Keep the admission out of unrelated arguments"
},
{
"id": "difficult_conversations_074_4_decide_together_who_else_truly_needs_to_know",
"text": "Decide together who else truly needs to know"
}
]
}
},
{
"id": "difficult_conversations_075",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which conditions make it easier to correct something you said earlier?",
"depth": 2,
"access": "premium",
"tags": [
"correction",
"honesty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_075_1_being_able_to_say_i_remembered_it_differently",
"text": "Being able to say I remembered it differently"
},
{
"id": "difficult_conversations_075_2_no_accusation_that_every_mistake_was_intentional",
"text": "No accusation that every mistake was intentional"
},
{
"id": "difficult_conversations_075_3_a_clear_record_when_facts_matter",
"text": "A clear record when facts matter"
},
{
"id": "difficult_conversations_075_4_appreciation_for_correcting_the_information",
"text": "Appreciation for correcting the information"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_075_1_being_able_to_say_i_remembered_it_differently",
"text": "Being able to say I remembered it differently"
},
{
"id": "difficult_conversations_075_2_no_accusation_that_every_mistake_was_intentional",
"text": "No accusation that every mistake was intentional"
},
{
"id": "difficult_conversations_075_3_a_clear_record_when_facts_matter",
"text": "A clear record when facts matter"
},
{
"id": "difficult_conversations_075_4_appreciation_for_correcting_the_information",
"text": "Appreciation for correcting the information"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_076",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What should be clear before raising a subject that feels deeply personal?",
"depth": 3,
"access": "premium",
"tags": [
"sensitive_topic",
"consent",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_076_1_why_the_subject_matters_to_the_relationship",
"text": "Why the subject matters to the relationship"
},
{
"id": "difficult_conversations_076_2_which_parts_are_optional_to_answer",
"text": "Which parts are optional to answer"
},
{
"id": "difficult_conversations_076_3_whether_either_person_needs_support_afterward",
"text": "Whether either person needs support afterward"
},
{
"id": "difficult_conversations_076_4_what_decision_if_any_must_be_made",
"text": "What decision, if any, must be made"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_076_1_why_the_subject_matters_to_the_relationship",
"text": "Why the subject matters to the relationship"
},
{
"id": "difficult_conversations_076_2_which_parts_are_optional_to_answer",
"text": "Which parts are optional to answer"
},
{
"id": "difficult_conversations_076_3_whether_either_person_needs_support_afterward",
"text": "Whether either person needs support afterward"
},
{
"id": "difficult_conversations_076_4_what_decision_if_any_must_be_made",
"text": "What decision, if any, must be made"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_077",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which permission matters most before asking a very personal question?",
"depth": 3,
"access": "premium",
"tags": [
"consent",
"questions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_077_1_a_clear_right_to_decline",
"text": "A clear right to decline"
},
{
"id": "difficult_conversations_077_2_more_time_before_answering",
"text": "More time before answering"
},
{
"id": "difficult_conversations_077_3_sharing_only_part_of_the_answer",
"text": "Sharing only part of the answer"
},
{
"id": "difficult_conversations_077_4_the_freedom_to_ask_why_it_matters",
"text": "The freedom to ask why it matters"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_077_1_a_clear_right_to_decline",
"text": "A clear right to decline"
},
{
"id": "difficult_conversations_077_2_more_time_before_answering",
"text": "More time before answering"
},
{
"id": "difficult_conversations_077_3_sharing_only_part_of_the_answer",
"text": "Sharing only part of the answer"
},
{
"id": "difficult_conversations_077_4_the_freedom_to_ask_why_it_matters",
"text": "The freedom to ask why it matters"
}
]
}
},
{
"id": "difficult_conversations_078",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What keeps a conversation about family from turning relatives into a courtroom?",
"depth": 2,
"access": "premium",
"tags": [
"family_topic",
"fairness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_078_1_talking_about_the_decision_rather_than_judging_a_whole_person",
"text": "Talking about the decision rather than judging a whole person"
},
{
"id": "difficult_conversations_078_2_leaving_private_stories_out_unless_they_are_relevant",
"text": "Leaving private stories out unless they are relevant"
},
{
"id": "difficult_conversations_078_3_not_recruiting_relatives_to_take_sides",
"text": "Not recruiting relatives to take sides"
},
{
"id": "difficult_conversations_078_4_separating_our_boundary_from_a_demand_that_others_agree",
"text": "Separating our boundary from a demand that others agree"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_078_1_talking_about_the_decision_rather_than_judging_a_whole_person",
"text": "Talking about the decision rather than judging a whole person"
},
{
"id": "difficult_conversations_078_2_leaving_private_stories_out_unless_they_are_relevant",
"text": "Leaving private stories out unless they are relevant"
},
{
"id": "difficult_conversations_078_3_not_recruiting_relatives_to_take_sides",
"text": "Not recruiting relatives to take sides"
},
{
"id": "difficult_conversations_078_4_separating_our_boundary_from_a_demand_that_others_agree",
"text": "Separating our boundary from a demand that others agree"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_079",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps a money conversation stay about choices rather than worth?",
"depth": 2,
"access": "premium",
"tags": [
"money_topic",
"respect",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_079_1_using_real_numbers_where_possible",
"text": "Using real numbers where possible"
},
{
"id": "difficult_conversations_079_2_separating_one_purchase_from_someones_character",
"text": "Separating one purchase from someone’s character"
},
{
"id": "difficult_conversations_079_3_naming_the_shared_consequence",
"text": "Naming the shared consequence"
},
{
"id": "difficult_conversations_079_4_allowing_different_priorities_to_be_considered",
"text": "Allowing different priorities to be considered"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_079_1_using_real_numbers_where_possible",
"text": "Using real numbers where possible"
},
{
"id": "difficult_conversations_079_2_separating_one_purchase_from_someones_character",
"text": "Separating one purchase from someone’s character"
},
{
"id": "difficult_conversations_079_3_naming_the_shared_consequence",
"text": "Naming the shared consequence"
},
{
"id": "difficult_conversations_079_4_allowing_different_priorities_to_be_considered",
"text": "Allowing different priorities to be considered"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_080",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How comfortable are you asking why a sensitive question needs to be answered?",
"depth": 2,
"access": "premium",
"tags": [
"consent",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not comfortable yet",
"max_label": "Very comfortable"
}
},
{
"id": "difficult_conversations_081",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "Share the headline first or explain the background first?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"sensitive_topic",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_081_1_share_the_headline_first",
"text": "Share the headline first"
},
{
"id": "difficult_conversations_081_2_explain_the_background_first",
"text": "Explain the background first"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_081_1_share_the_headline_first",
"text": "Share the headline first"
},
{
"id": "difficult_conversations_081_2_explain_the_background_first",
"text": "Explain the background first"
}
]
}
},
{
"id": "difficult_conversations_082",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes a conversation about physical intimacy feel respectful?",
"depth": 3,
"access": "premium",
"tags": [
"intimacy_topic",
"consent",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_082_1_no_answer_is_treated_as_an_obligation",
"text": "No answer is treated as an obligation"
},
{
"id": "difficult_conversations_082_2_preferences_can_change_without_punishment",
"text": "Preferences can change without punishment"
},
{
"id": "difficult_conversations_082_3_the_talk_can_happen_outside_a_sexual_moment",
"text": "The talk can happen outside a sexual moment"
},
{
"id": "difficult_conversations_082_4_either_person_may_stop_if_the_conversation_feels_too_much",
"text": "Either person may stop if the conversation feels too much"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_082_1_no_answer_is_treated_as_an_obligation",
"text": "No answer is treated as an obligation"
},
{
"id": "difficult_conversations_082_2_preferences_can_change_without_punishment",
"text": "Preferences can change without punishment"
},
{
"id": "difficult_conversations_082_3_the_talk_can_happen_outside_a_sexual_moment",
"text": "The talk can happen outside a sexual moment"
},
{
"id": "difficult_conversations_082_4_either_person_may_stop_if_the_conversation_feels_too_much",
"text": "Either person may stop if the conversation feels too much"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_083",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When talking about health, what should guide how much detail is shared?",
"depth": 3,
"access": "premium",
"tags": [
"health_topic",
"privacy",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_083_1_its_effect_on_shared_safety_or_decisions",
"text": "Its effect on shared safety or decisions"
},
{
"id": "difficult_conversations_083_2_the_persons_readiness_to_explain",
"text": "The person’s readiness to explain"
},
{
"id": "difficult_conversations_083_3_what_a_professional_has_actually_confirmed",
"text": "What a professional has actually confirmed"
},
{
"id": "difficult_conversations_083_4_the_kind_of_support_being_requested",
"text": "The kind of support being requested"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_083_1_its_effect_on_shared_safety_or_decisions",
"text": "Its effect on shared safety or decisions"
},
{
"id": "difficult_conversations_083_2_the_persons_readiness_to_explain",
"text": "The person’s readiness to explain"
},
{
"id": "difficult_conversations_083_3_what_a_professional_has_actually_confirmed",
"text": "What a professional has actually confirmed"
},
{
"id": "difficult_conversations_083_4_the_kind_of_support_being_requested",
"text": "The kind of support being requested"
}
]
}
},
{
"id": "difficult_conversations_084",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which choices protect privacy while still allowing useful outside support?",
"depth": 2,
"access": "premium",
"tags": [
"privacy",
"outside_support",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_084_1_choosing_one_trusted_person_instead_of_an_audience",
"text": "Choosing one trusted person instead of an audience"
},
{
"id": "difficult_conversations_084_2_leaving_identifying_details_out_when_possible",
"text": "Leaving identifying details out when possible"
},
{
"id": "difficult_conversations_084_3_agreeing_what_information_is_not_ours_to_share",
"text": "Agreeing what information is not ours to share"
},
{
"id": "difficult_conversations_084_4_using_professional_support_for_subjects_beyond_our_skills",
"text": "Using professional support for subjects beyond our skills"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_084_1_choosing_one_trusted_person_instead_of_an_audience",
"text": "Choosing one trusted person instead of an audience"
},
{
"id": "difficult_conversations_084_2_leaving_identifying_details_out_when_possible",
"text": "Leaving identifying details out when possible"
},
{
"id": "difficult_conversations_084_3_agreeing_what_information_is_not_ours_to_share",
"text": "Agreeing what information is not ours to share"
},
{
"id": "difficult_conversations_084_4_using_professional_support_for_subjects_beyond_our_skills",
"text": "Using professional support for subjects beyond our skills"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_085",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "How can a conversation about the future avoid becoming a loyalty test?",
"depth": 2,
"access": "premium",
"tags": [
"future_topic",
"pressure",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_085_1_allowing_uncertainty_about_timing",
"text": "Allowing uncertainty about timing"
},
{
"id": "difficult_conversations_085_2_separating_love_from_one_exact_plan",
"text": "Separating love from one exact plan"
},
{
"id": "difficult_conversations_085_3_being_honest_about_practical_limits",
"text": "Being honest about practical limits"
},
{
"id": "difficult_conversations_085_4_leaving_room_for_more_than_one_workable_path",
"text": "Leaving room for more than one workable path"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_085_1_allowing_uncertainty_about_timing",
"text": "Allowing uncertainty about timing"
},
{
"id": "difficult_conversations_085_2_separating_love_from_one_exact_plan",
"text": "Separating love from one exact plan"
},
{
"id": "difficult_conversations_085_3_being_honest_about_practical_limits",
"text": "Being honest about practical limits"
},
{
"id": "difficult_conversations_085_4_leaving_room_for_more_than_one_workable_path",
"text": "Leaving room for more than one workable path"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_086",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can make a conversation about work feel supportive rather than supervisory?",
"depth": 2,
"access": "premium",
"tags": [
"work_topic",
"support",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_086_1_asking_what_kind_of_help_is_wanted",
"text": "Asking what kind of help is wanted"
},
{
"id": "difficult_conversations_086_2_not_treating_every_career_choice_as_a_joint_vote",
"text": "Not treating every career choice as a joint vote"
},
{
"id": "difficult_conversations_086_3_naming_shared_consequences_without_taking_over",
"text": "Naming shared consequences without taking over"
},
{
"id": "difficult_conversations_086_4_respecting_confidential_work_information",
"text": "Respecting confidential work information"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_086_1_asking_what_kind_of_help_is_wanted",
"text": "Asking what kind of help is wanted"
},
{
"id": "difficult_conversations_086_2_not_treating_every_career_choice_as_a_joint_vote",
"text": "Not treating every career choice as a joint vote"
},
{
"id": "difficult_conversations_086_3_naming_shared_consequences_without_taking_over",
"text": "Naming shared consequences without taking over"
},
{
"id": "difficult_conversations_086_4_respecting_confidential_work_information",
"text": "Respecting confidential work information"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_087",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which subject would you most want a clear privacy agreement about?",
"depth": 2,
"access": "premium",
"tags": [
"privacy",
"shared_rules",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_087_1_health_information",
"text": "Health information"
},
{
"id": "difficult_conversations_087_2_sexual_details",
"text": "Sexual details"
},
{
"id": "difficult_conversations_087_3_family_confidences",
"text": "Family confidences"
},
{
"id": "difficult_conversations_087_4_financial_problems",
"text": "Financial problems"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_087_1_health_information",
"text": "Health information"
},
{
"id": "difficult_conversations_087_2_sexual_details",
"text": "Sexual details"
},
{
"id": "difficult_conversations_087_3_family_confidences",
"text": "Family confidences"
},
{
"id": "difficult_conversations_087_4_financial_problems",
"text": "Financial problems"
}
]
}
},
{
"id": "difficult_conversations_088",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps when a topic affects both people but belongs mostly to one person?",
"depth": 3,
"access": "premium",
"tags": [
"autonomy",
"shared_impact",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_088_1_the_affected_person_keeps_ownership_of_the_final_personal_choice",
"text": "The affected person keeps ownership of the final personal choice"
},
{
"id": "difficult_conversations_088_2_shared_consequences_are_named_directly",
"text": "Shared consequences are named directly"
},
{
"id": "difficult_conversations_088_3_advice_is_offered_rather_than_imposed",
"text": "Advice is offered rather than imposed"
},
{
"id": "difficult_conversations_088_4_the_other_person_can_name_their_limits_honestly",
"text": "The other person can name their limits honestly"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_088_1_the_affected_person_keeps_ownership_of_the_final_personal_choice",
"text": "The affected person keeps ownership of the final personal choice"
},
{
"id": "difficult_conversations_088_2_shared_consequences_are_named_directly",
"text": "Shared consequences are named directly"
},
{
"id": "difficult_conversations_088_3_advice_is_offered_rather_than_imposed",
"text": "Advice is offered rather than imposed"
},
{
"id": "difficult_conversations_088_4_the_other_person_can_name_their_limits_honestly",
"text": "The other person can name their limits honestly"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_089",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs show that a sensitive conversation should pause?",
"depth": 3,
"access": "premium",
"tags": [
"pause",
"sensitive_topic",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_089_1_one_person_cannot_answer_without_feeling_pressured",
"text": "One person cannot answer without feeling pressured"
},
{
"id": "difficult_conversations_089_2_the_questions_have_moved_beyond_what_is_relevant",
"text": "The questions have moved beyond what is relevant"
},
{
"id": "difficult_conversations_089_3_someone_is_agreeing_only_to_end_the_talk",
"text": "Someone is agreeing only to end the talk"
},
{
"id": "difficult_conversations_089_4_privacy_is_being_treated_like_evidence_of_guilt",
"text": "Privacy is being treated like evidence of guilt"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_089_1_one_person_cannot_answer_without_feeling_pressured",
"text": "One person cannot answer without feeling pressured"
},
{
"id": "difficult_conversations_089_2_the_questions_have_moved_beyond_what_is_relevant",
"text": "The questions have moved beyond what is relevant"
},
{
"id": "difficult_conversations_089_3_someone_is_agreeing_only_to_end_the_talk",
"text": "Someone is agreeing only to end the talk"
},
{
"id": "difficult_conversations_089_4_privacy_is_being_treated_like_evidence_of_guilt",
"text": "Privacy is being treated like evidence of guilt"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_090",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "What should we slow down first when a talk becomes confusing?",
"depth": 2,
"access": "premium",
"tags": [
"pace",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_090_1_fewer_questions_at_once",
"text": "Fewer questions at once"
},
{
"id": "difficult_conversations_090_2_the_amount_of_detail",
"text": "The amount of detail"
},
{
"id": "difficult_conversations_090_3_more_time_between_replies",
"text": "More time between replies"
},
{
"id": "difficult_conversations_090_4_one_decision_instead_of_several",
"text": "One decision instead of several"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_090_1_fewer_questions_at_once",
"text": "Fewer questions at once"
},
{
"id": "difficult_conversations_090_2_the_amount_of_detail",
"text": "The amount of detail"
},
{
"id": "difficult_conversations_090_3_more_time_between_replies",
"text": "More time between replies"
},
{
"id": "difficult_conversations_090_4_one_decision_instead_of_several",
"text": "One decision instead of several"
}
]
}
},
{
"id": "difficult_conversations_091",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs tell you that a difficult conversation is moving too fast?",
"depth": 2,
"access": "premium",
"tags": [
"pace",
"overload",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_091_1_questions_arrive_before_answers_are_finished",
"text": "Questions arrive before answers are finished"
},
{
"id": "difficult_conversations_091_2_important_details_are_being_missed",
"text": "Important details are being missed"
},
{
"id": "difficult_conversations_091_3_someone_agrees_without_understanding",
"text": "Someone agrees without understanding"
},
{
"id": "difficult_conversations_091_4_the_subject_changes_every_few_minutes",
"text": "The subject changes every few minutes"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_091_1_questions_arrive_before_answers_are_finished",
"text": "Questions arrive before answers are finished"
},
{
"id": "difficult_conversations_091_2_important_details_are_being_missed",
"text": "Important details are being missed"
},
{
"id": "difficult_conversations_091_3_someone_agrees_without_understanding",
"text": "Someone agrees without understanding"
},
{
"id": "difficult_conversations_091_4_the_subject_changes_every_few_minutes",
"text": "The subject changes every few minutes"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_092",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which conditions make a sensitive request easier to consider?",
"depth": 2,
"access": "premium",
"tags": [
"requests",
"sensitive_topic",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_092_1_the_request_is_specific_and_voluntary",
"text": "The request is specific and voluntary"
},
{
"id": "difficult_conversations_092_2_a_no_will_not_trigger_punishment",
"text": "A no will not trigger punishment"
},
{
"id": "difficult_conversations_092_3_the_reason_is_explained_without_exaggeration",
"text": "The reason is explained without exaggeration"
},
{
"id": "difficult_conversations_092_4_another_option_can_be_suggested",
"text": "Another option can be suggested"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_092_1_the_request_is_specific_and_voluntary",
"text": "The request is specific and voluntary"
},
{
"id": "difficult_conversations_092_2_a_no_will_not_trigger_punishment",
"text": "A no will not trigger punishment"
},
{
"id": "difficult_conversations_092_3_the_reason_is_explained_without_exaggeration",
"text": "The reason is explained without exaggeration"
},
{
"id": "difficult_conversations_092_4_another_option_can_be_suggested",
"text": "Another option can be suggested"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_093",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What can keep a serious talk from becoming an all-night event?",
"depth": 1,
"access": "premium",
"tags": [
"time_limit",
"scope",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_093_1_choosing_one_goal_for_the_first_round",
"text": "Choosing one goal for the first round"
},
{
"id": "difficult_conversations_093_2_setting_aside_side_topics_for_later",
"text": "Setting aside side topics for later"
},
{
"id": "difficult_conversations_093_3_taking_a_break_before_exhaustion_takes_over",
"text": "Taking a break before exhaustion takes over"
},
{
"id": "difficult_conversations_093_4_ending_with_the_next_question_instead_of_forcing_a_solution",
"text": "Ending with the next question instead of forcing a solution"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_093_1_choosing_one_goal_for_the_first_round",
"text": "Choosing one goal for the first round"
},
{
"id": "difficult_conversations_093_2_setting_aside_side_topics_for_later",
"text": "Setting aside side topics for later"
},
{
"id": "difficult_conversations_093_3_taking_a_break_before_exhaustion_takes_over",
"text": "Taking a break before exhaustion takes over"
},
{
"id": "difficult_conversations_093_4_ending_with_the_next_question_instead_of_forcing_a_solution",
"text": "Ending with the next question instead of forcing a solution"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_094",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How easy is it for you to notice when you need a pause?",
"depth": 1,
"access": "premium",
"tags": [
"pause",
"awareness",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Usually difficult",
"max_label": "Usually easy"
}
},
{
"id": "difficult_conversations_095",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which pause requests sound reassuring without making promises you cannot keep?",
"depth": 2,
"access": "premium",
"tags": [
"pause",
"reassurance",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_095_1_i_need_fifteen_minutes_and_i_will_come_back",
"text": "I need fifteen minutes, and I will come back"
},
{
"id": "difficult_conversations_095_2_i_want_to_answer_well_not_quickly",
"text": "I want to answer well, not quickly"
},
{
"id": "difficult_conversations_095_3_i_am_still_part_of_this_conversation",
"text": "I am still part of this conversation"
},
{
"id": "difficult_conversations_095_4_can_we_pick_this_up_after_dinner",
"text": "Can we pick this up after dinner?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_095_1_i_need_fifteen_minutes_and_i_will_come_back",
"text": "I need fifteen minutes, and I will come back"
},
{
"id": "difficult_conversations_095_2_i_want_to_answer_well_not_quickly",
"text": "I want to answer well, not quickly"
},
{
"id": "difficult_conversations_095_3_i_am_still_part_of_this_conversation",
"text": "I am still part of this conversation"
},
{
"id": "difficult_conversations_095_4_can_we_pick_this_up_after_dinner",
"text": "Can we pick this up after dinner?"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_096",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps a difficult talk remain private without becoming secretive?",
"depth": 2,
"access": "premium",
"tags": [
"privacy",
"support",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_096_1_agreeing_who_truly_needs_the_information",
"text": "Agreeing who truly needs the information"
},
{
"id": "difficult_conversations_096_2_keeping_the_conversation_away_from_an_audience",
"text": "Keeping the conversation away from an audience"
},
{
"id": "difficult_conversations_096_3_allowing_professional_advice_when_it_is_useful",
"text": "Allowing professional advice when it is useful"
},
{
"id": "difficult_conversations_096_4_not_sharing_screenshots_to_win_support",
"text": "Not sharing screenshots to win support"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_096_1_agreeing_who_truly_needs_the_information",
"text": "Agreeing who truly needs the information"
},
{
"id": "difficult_conversations_096_2_keeping_the_conversation_away_from_an_audience",
"text": "Keeping the conversation away from an audience"
},
{
"id": "difficult_conversations_096_3_allowing_professional_advice_when_it_is_useful",
"text": "Allowing professional advice when it is useful"
},
{
"id": "difficult_conversations_096_4_not_sharing_screenshots_to_win_support",
"text": "Not sharing screenshots to win support"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_097",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which signal would best mean “please slow down” without ending the talk?",
"depth": 1,
"access": "premium",
"tags": [
"signals",
"pace",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_097_1_a_simple_hand_gesture",
"text": "A simple hand gesture"
},
{
"id": "difficult_conversations_097_2_a_private_phrase",
"text": "A private phrase"
},
{
"id": "difficult_conversations_097_3_a_request_for_one_minute_of_quiet",
"text": "A request for one minute of quiet"
},
{
"id": "difficult_conversations_097_4_asking_to_repeat_the_last_question",
"text": "Asking to repeat the last question"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_097_1_a_simple_hand_gesture",
"text": "A simple hand gesture"
},
{
"id": "difficult_conversations_097_2_a_private_phrase",
"text": "A private phrase"
},
{
"id": "difficult_conversations_097_3_a_request_for_one_minute_of_quiet",
"text": "A request for one minute of quiet"
},
{
"id": "difficult_conversations_097_4_asking_to_repeat_the_last_question",
"text": "Asking to repeat the last question"
}
]
}
},
{
"id": "difficult_conversations_098",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which details make a pause feel like part of the conversation rather than an escape?",
"depth": 2,
"access": "premium",
"tags": [
"pause",
"follow_through",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_098_1_a_clear_reason_for_stopping",
"text": "A clear reason for stopping"
},
{
"id": "difficult_conversations_098_2_an_agreed_time_to_return",
"text": "An agreed time to return"
},
{
"id": "difficult_conversations_098_3_no_arguing_through_a_stream_of_messages",
"text": "No arguing through a stream of messages"
},
{
"id": "difficult_conversations_098_4_a_brief_update_if_the_time_must_change",
"text": "A brief update if the time must change"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_098_1_a_clear_reason_for_stopping",
"text": "A clear reason for stopping"
},
{
"id": "difficult_conversations_098_2_an_agreed_time_to_return",
"text": "An agreed time to return"
},
{
"id": "difficult_conversations_098_3_no_arguing_through_a_stream_of_messages",
"text": "No arguing through a stream of messages"
},
{
"id": "difficult_conversations_098_4_a_brief_update_if_the_time_must_change",
"text": "A brief update if the time must change"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_099",
"category_id": "difficult_conversations",
"type": "written",
"text": "What makes it easier for you to return to a hard conversation after a pause?",
"depth": 2,
"access": "premium",
"tags": [
"pause",
"personal_preference",
"difficult_conversations"
],
"answer_config": {
"max_length": 500
}
},
{
"id": "difficult_conversations_100",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which choices reduce pressure when someone is struggling to find words?",
"depth": 2,
"access": "premium",
"tags": [
"word_finding",
"patience",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_100_1_letting_a_quiet_moment_stay_quiet",
"text": "Letting a quiet moment stay quiet"
},
{
"id": "difficult_conversations_100_2_offering_paper_or_a_note_app",
"text": "Offering paper or a note app"
},
{
"id": "difficult_conversations_100_3_asking_one_smaller_question",
"text": "Asking one smaller question"
},
{
"id": "difficult_conversations_100_4_accepting_that_the_answer_may_come_later",
"text": "Accepting that the answer may come later"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_100_1_letting_a_quiet_moment_stay_quiet",
"text": "Letting a quiet moment stay quiet"
},
{
"id": "difficult_conversations_100_2_offering_paper_or_a_note_app",
"text": "Offering paper or a note app"
},
{
"id": "difficult_conversations_100_3_asking_one_smaller_question",
"text": "Asking one smaller question"
},
{
"id": "difficult_conversations_100_4_accepting_that_the_answer_may_come_later",
"text": "Accepting that the answer may come later"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_101",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How much does a time limit help you stay present in a difficult talk?",
"depth": 1,
"access": "premium",
"tags": [
"time_limit",
"presence",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not much",
"max_label": "A great deal"
}
},
{
"id": "difficult_conversations_102",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What keeps a calm conversation from feeling emotionally distant?",
"depth": 2,
"access": "premium",
"tags": [
"calm",
"warmth",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_102_1_using_each_others_names_naturally",
"text": "Using each other’s names naturally"
},
{
"id": "difficult_conversations_102_2_acknowledging_that_the_subject_matters",
"text": "Acknowledging that the subject matters"
},
{
"id": "difficult_conversations_102_3_showing_care_without_forcing_touch",
"text": "Showing care without forcing touch"
},
{
"id": "difficult_conversations_102_4_speaking_plainly_instead_of_sounding_formal",
"text": "Speaking plainly instead of sounding formal"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_102_1_using_each_others_names_naturally",
"text": "Using each other’s names naturally"
},
{
"id": "difficult_conversations_102_2_acknowledging_that_the_subject_matters",
"text": "Acknowledging that the subject matters"
},
{
"id": "difficult_conversations_102_3_showing_care_without_forcing_touch",
"text": "Showing care without forcing touch"
},
{
"id": "difficult_conversations_102_4_speaking_plainly_instead_of_sounding_formal",
"text": "Speaking plainly instead of sounding formal"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_103",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When the conversation stalls, what is the most useful next move?",
"depth": 2,
"access": "premium",
"tags": [
"stalled_talk",
"next_step",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_103_1_ask_what_feels_hardest_to_answer",
"text": "Ask what feels hardest to answer"
},
{
"id": "difficult_conversations_103_2_restate_the_question_more_simply",
"text": "Restate the question more simply"
},
{
"id": "difficult_conversations_103_3_choose_a_later_time_to_continue",
"text": "Choose a later time to continue"
},
{
"id": "difficult_conversations_103_4_decide_whether_outside_guidance_would_help",
"text": "Decide whether outside guidance would help"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_103_1_ask_what_feels_hardest_to_answer",
"text": "Ask what feels hardest to answer"
},
{
"id": "difficult_conversations_103_2_restate_the_question_more_simply",
"text": "Restate the question more simply"
},
{
"id": "difficult_conversations_103_3_choose_a_later_time_to_continue",
"text": "Choose a later time to continue"
},
{
"id": "difficult_conversations_103_4_decide_whether_outside_guidance_would_help",
"text": "Decide whether outside guidance would help"
}
]
}
},
{
"id": "difficult_conversations_104",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which habits help prevent a serious talk from becoming a performance?",
"depth": 2,
"access": "premium",
"tags": [
"authenticity",
"privacy",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_104_1_recording_only_with_clear_agreement",
"text": "Recording only with clear agreement"
},
{
"id": "difficult_conversations_104_2_keeping_imaginary_audiences_out",
"text": "Keeping imaginary audiences out"
},
{
"id": "difficult_conversations_104_3_avoiding_dramatic_threats",
"text": "Avoiding dramatic threats"
},
{
"id": "difficult_conversations_104_4_refusing_to_share_the_exchange_for_public_judgment",
"text": "Refusing to share the exchange for public judgment"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_104_1_recording_only_with_clear_agreement",
"text": "Recording only with clear agreement"
},
{
"id": "difficult_conversations_104_2_keeping_imaginary_audiences_out",
"text": "Keeping imaginary audiences out"
},
{
"id": "difficult_conversations_104_3_avoiding_dramatic_threats",
"text": "Avoiding dramatic threats"
},
{
"id": "difficult_conversations_104_4_refusing_to_share_the_exchange_for_public_judgment",
"text": "Refusing to share the exchange for public judgment"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_105",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps you stay honest when the other person becomes emotional?",
"depth": 3,
"access": "premium",
"tags": [
"emotion",
"honesty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_105_1_speaking_more_gently_without_changing_the_truth",
"text": "Speaking more gently without changing the truth"
},
{
"id": "difficult_conversations_105_2_allowing_feelings_without_rushing_to_stop_them",
"text": "Allowing feelings without rushing to stop them"
},
{
"id": "difficult_conversations_105_3_checking_whether_a_pause_is_needed",
"text": "Checking whether a pause is needed"
},
{
"id": "difficult_conversations_105_4_not_making_promises_only_to_calm_the_moment",
"text": "Not making promises only to calm the moment"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_105_1_speaking_more_gently_without_changing_the_truth",
"text": "Speaking more gently without changing the truth"
},
{
"id": "difficult_conversations_105_2_allowing_feelings_without_rushing_to_stop_them",
"text": "Allowing feelings without rushing to stop them"
},
{
"id": "difficult_conversations_105_3_checking_whether_a_pause_is_needed",
"text": "Checking whether a pause is needed"
},
{
"id": "difficult_conversations_105_4_not_making_promises_only_to_calm_the_moment",
"text": "Not making promises only to calm the moment"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_106",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which listening response tells you the point was understood?",
"depth": 2,
"access": "premium",
"tags": [
"listening",
"understanding",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_106_1_a_clear_summary_in_different_words",
"text": "A clear summary in different words"
},
{
"id": "difficult_conversations_106_2_one_relevant_follow_up_question",
"text": "One relevant follow-up question"
},
{
"id": "difficult_conversations_106_3_recognition_of_the_practical_effect",
"text": "Recognition of the practical effect"
},
{
"id": "difficult_conversations_106_4_a_response_to_the_actual_request",
"text": "A response to the actual request"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_106_1_a_clear_summary_in_different_words",
"text": "A clear summary in different words"
},
{
"id": "difficult_conversations_106_2_one_relevant_follow_up_question",
"text": "One relevant follow-up question"
},
{
"id": "difficult_conversations_106_3_recognition_of_the_practical_effect",
"text": "Recognition of the practical effect"
},
{
"id": "difficult_conversations_106_4_a_response_to_the_actual_request",
"text": "A response to the actual request"
}
]
}
},
{
"id": "difficult_conversations_107",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes follow-up questions feel curious rather than suspicious?",
"depth": 2,
"access": "premium",
"tags": [
"questions",
"curiosity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_107_1_the_tone_stays_neutral",
"text": "The tone stays neutral"
},
{
"id": "difficult_conversations_107_2_the_question_connects_to_what_was_said",
"text": "The question connects to what was said"
},
{
"id": "difficult_conversations_107_3_an_answer_is_not_demanded_immediately",
"text": "An answer is not demanded immediately"
},
{
"id": "difficult_conversations_107_4_the_listener_can_accept_an_incomplete_memory",
"text": "The listener can accept an incomplete memory"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_107_1_the_tone_stays_neutral",
"text": "The tone stays neutral"
},
{
"id": "difficult_conversations_107_2_the_question_connects_to_what_was_said",
"text": "The question connects to what was said"
},
{
"id": "difficult_conversations_107_3_an_answer_is_not_demanded_immediately",
"text": "An answer is not demanded immediately"
},
{
"id": "difficult_conversations_107_4_the_listener_can_accept_an_incomplete_memory",
"text": "The listener can accept an incomplete memory"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_108",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which questions help uncover what decision is really needed?",
"depth": 2,
"access": "premium",
"tags": [
"decision",
"questions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_108_1_what_changes_if_we_wait",
"text": "What changes if we wait?"
},
{
"id": "difficult_conversations_108_2_who_is_affected_by_the_choice",
"text": "Who is affected by the choice?"
},
{
"id": "difficult_conversations_108_3_which_part_can_only_one_person_decide",
"text": "Which part can only one person decide?"
},
{
"id": "difficult_conversations_108_4_what_information_are_we_still_missing",
"text": "What information are we still missing?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_108_1_what_changes_if_we_wait",
"text": "What changes if we wait?"
},
{
"id": "difficult_conversations_108_2_who_is_affected_by_the_choice",
"text": "Who is affected by the choice?"
},
{
"id": "difficult_conversations_108_3_which_part_can_only_one_person_decide",
"text": "Which part can only one person decide?"
},
{
"id": "difficult_conversations_108_4_what_information_are_we_still_missing",
"text": "What information are we still missing?"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_109",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "Repeat the point back or ask one clarifying question?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"listening",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_109_1_repeat_the_point_back",
"text": "Repeat the point back"
},
{
"id": "difficult_conversations_109_2_ask_one_clarifying_question",
"text": "Ask one clarifying question"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_109_1_repeat_the_point_back",
"text": "Repeat the point back"
},
{
"id": "difficult_conversations_109_2_ask_one_clarifying_question",
"text": "Ask one clarifying question"
}
]
}
},
{
"id": "difficult_conversations_110",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "How can you keep listening when you already have a strong opinion?",
"depth": 2,
"access": "premium",
"tags": [
"listening",
"strong_opinion",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_110_1_waiting_until_the_full_answer_is_finished",
"text": "Waiting until the full answer is finished"
},
{
"id": "difficult_conversations_110_2_looking_for_information_i_did_not_have",
"text": "Looking for information I did not have"
},
{
"id": "difficult_conversations_110_3_separating_understanding_from_agreement",
"text": "Separating understanding from agreement"
},
{
"id": "difficult_conversations_110_4_writing_down_my_response_instead_of_interrupting",
"text": "Writing down my response instead of interrupting"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_110_1_waiting_until_the_full_answer_is_finished",
"text": "Waiting until the full answer is finished"
},
{
"id": "difficult_conversations_110_2_looking_for_information_i_did_not_have",
"text": "Looking for information I did not have"
},
{
"id": "difficult_conversations_110_3_separating_understanding_from_agreement",
"text": "Separating understanding from agreement"
},
{
"id": "difficult_conversations_110_4_writing_down_my_response_instead_of_interrupting",
"text": "Writing down my response instead of interrupting"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_111",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which question best checks whether advice is wanted?",
"depth": 1,
"access": "premium",
"tags": [
"advice",
"consent",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_111_1_do_you_want_ideas_or_just_a_listener",
"text": "Do you want ideas or just a listener?"
},
{
"id": "difficult_conversations_111_2_would_it_help_to_hear_what_i_would_do",
"text": "Would it help to hear what I would do?"
},
{
"id": "difficult_conversations_111_3_are_you_asking_me_to_help_decide",
"text": "Are you asking me to help decide?"
},
{
"id": "difficult_conversations_111_4_should_i_ask_questions_before_offering_a_thought",
"text": "Should I ask questions before offering a thought?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_111_1_do_you_want_ideas_or_just_a_listener",
"text": "Do you want ideas or just a listener?"
},
{
"id": "difficult_conversations_111_2_would_it_help_to_hear_what_i_would_do",
"text": "Would it help to hear what I would do?"
},
{
"id": "difficult_conversations_111_3_are_you_asking_me_to_help_decide",
"text": "Are you asking me to help decide?"
},
{
"id": "difficult_conversations_111_4_should_i_ask_questions_before_offering_a_thought",
"text": "Should I ask questions before offering a thought?"
}
]
}
},
{
"id": "difficult_conversations_112",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How confident are you that you can ask a question without making it sound like a challenge?",
"depth": 2,
"access": "premium",
"tags": [
"questions",
"confidence",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not confident yet",
"max_label": "Very confident"
}
},
{
"id": "difficult_conversations_113",
"category_id": "difficult_conversations",
"type": "written",
"text": "What is one question you wish I asked more often during serious conversations?",
"depth": 2,
"access": "premium",
"tags": [
"personal_preference",
"questions",
"difficult_conversations"
],
"answer_config": {
"max_length": 500
}
},
{
"id": "difficult_conversations_114",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which listening mistakes can change the meaning of what was said?",
"depth": 3,
"access": "premium",
"tags": [
"listening",
"misunderstanding",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_114_1_assuming_the_reason_before_asking",
"text": "Assuming the reason before asking"
},
{
"id": "difficult_conversations_114_2_remembering_only_the_sharpest_sentence",
"text": "Remembering only the sharpest sentence"
},
{
"id": "difficult_conversations_114_3_treating_one_example_as_the_whole_pattern",
"text": "Treating one example as the whole pattern"
},
{
"id": "difficult_conversations_114_4_filling_in_a_missing_detail_with_a_guess",
"text": "Filling in a missing detail with a guess"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_114_1_assuming_the_reason_before_asking",
"text": "Assuming the reason before asking"
},
{
"id": "difficult_conversations_114_2_remembering_only_the_sharpest_sentence",
"text": "Remembering only the sharpest sentence"
},
{
"id": "difficult_conversations_114_3_treating_one_example_as_the_whole_pattern",
"text": "Treating one example as the whole pattern"
},
{
"id": "difficult_conversations_114_4_filling_in_a_missing_detail_with_a_guess",
"text": "Filling in a missing detail with a guess"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_115",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps when an answer brings up another important question?",
"depth": 2,
"access": "premium",
"tags": [
"questions",
"scope",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_115_1_finish_the_first_answer_before_switching_topics",
"text": "Finish the first answer before switching topics"
},
{
"id": "difficult_conversations_115_2_write_the_new_question_down",
"text": "Write the new question down"
},
{
"id": "difficult_conversations_115_3_check_whether_it_is_urgent",
"text": "Check whether it is urgent"
},
{
"id": "difficult_conversations_115_4_choose_which_question_belongs_today",
"text": "Choose which question belongs today"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_115_1_finish_the_first_answer_before_switching_topics",
"text": "Finish the first answer before switching topics"
},
{
"id": "difficult_conversations_115_2_write_the_new_question_down",
"text": "Write the new question down"
},
{
"id": "difficult_conversations_115_3_check_whether_it_is_urgent",
"text": "Check whether it is urgent"
},
{
"id": "difficult_conversations_115_4_choose_which_question_belongs_today",
"text": "Choose which question belongs today"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_116",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "When you do not understand an answer, what should you ask first?",
"depth": 2,
"access": "premium",
"tags": [
"clarification",
"questions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_116_1_can_you_say_that_another_way",
"text": "Can you say that another way?"
},
{
"id": "difficult_conversations_116_2_which_part_matters_most_to_you",
"text": "Which part matters most to you?"
},
{
"id": "difficult_conversations_116_3_could_you_give_one_example",
"text": "Could you give one example?"
},
{
"id": "difficult_conversations_116_4_what_do_you_need_me_to_understand_from_that",
"text": "What do you need me to understand from that?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_116_1_can_you_say_that_another_way",
"text": "Can you say that another way?"
},
{
"id": "difficult_conversations_116_2_which_part_matters_most_to_you",
"text": "Which part matters most to you?"
},
{
"id": "difficult_conversations_116_3_could_you_give_one_example",
"text": "Could you give one example?"
},
{
"id": "difficult_conversations_116_4_what_do_you_need_me_to_understand_from_that",
"text": "What do you need me to understand from that?"
}
]
}
},
{
"id": "difficult_conversations_117",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What shows that a person is considering the answer rather than waiting to speak?",
"depth": 2,
"access": "premium",
"tags": [
"listening",
"attention",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_117_1_their_response_connects_to_the_actual_point",
"text": "Their response connects to the actual point"
},
{
"id": "difficult_conversations_117_2_they_notice_a_detail_that_was_easy_to_miss",
"text": "They notice a detail that was easy to miss"
},
{
"id": "difficult_conversations_117_3_they_allow_the_answer_to_change_the_next_question",
"text": "They allow the answer to change the next question"
},
{
"id": "difficult_conversations_117_4_they_do_not_repeat_a_prepared_speech",
"text": "They do not repeat a prepared speech"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_117_1_their_response_connects_to_the_actual_point",
"text": "Their response connects to the actual point"
},
{
"id": "difficult_conversations_117_2_they_notice_a_detail_that_was_easy_to_miss",
"text": "They notice a detail that was easy to miss"
},
{
"id": "difficult_conversations_117_3_they_allow_the_answer_to_change_the_next_question",
"text": "They allow the answer to change the next question"
},
{
"id": "difficult_conversations_117_4_they_do_not_repeat_a_prepared_speech",
"text": "They do not repeat a prepared speech"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_118",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which questions are unfair during a serious conversation?",
"depth": 3,
"access": "premium",
"tags": [
"questions",
"fairness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_118_1_a_question_with_only_one_acceptable_answer",
"text": "A question with only one acceptable answer"
},
{
"id": "difficult_conversations_118_2_being_asked_to_prove_a_feeling",
"text": "Being asked to prove a feeling"
},
{
"id": "difficult_conversations_118_3_private_details_unrelated_to_the_issue",
"text": "Private details unrelated to the issue"
},
{
"id": "difficult_conversations_118_4_anything_meant_to_embarrass_the_other_person",
"text": "Anything meant to embarrass the other person"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_118_1_a_question_with_only_one_acceptable_answer",
"text": "A question with only one acceptable answer"
},
{
"id": "difficult_conversations_118_2_being_asked_to_prove_a_feeling",
"text": "Being asked to prove a feeling"
},
{
"id": "difficult_conversations_118_3_private_details_unrelated_to_the_issue",
"text": "Private details unrelated to the issue"
},
{
"id": "difficult_conversations_118_4_anything_meant_to_embarrass_the_other_person",
"text": "Anything meant to embarrass the other person"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_119",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "What is the clearest sign that we understand each other well enough to continue?",
"depth": 2,
"access": "premium",
"tags": [
"understanding",
"progress",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_119_1_both_positions_can_be_stated_fairly",
"text": "Both positions can be stated fairly"
},
{
"id": "difficult_conversations_119_2_agreement_on_the_basic_facts",
"text": "Agreement on the basic facts"
},
{
"id": "difficult_conversations_119_3_clarity_about_what_remains_uncertain",
"text": "Clarity about what remains uncertain"
},
{
"id": "difficult_conversations_119_4_we_can_name_the_decision_in_front_of_us",
"text": "We can name the decision in front of us"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_119_1_both_positions_can_be_stated_fairly",
"text": "Both positions can be stated fairly"
},
{
"id": "difficult_conversations_119_2_agreement_on_the_basic_facts",
"text": "Agreement on the basic facts"
},
{
"id": "difficult_conversations_119_3_clarity_about_what_remains_uncertain",
"text": "Clarity about what remains uncertain"
},
{
"id": "difficult_conversations_119_4_we_can_name_the_decision_in_front_of_us",
"text": "We can name the decision in front of us"
}
]
}
},
{
"id": "difficult_conversations_120",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps a listener respond when the speaker has mixed feelings?",
"depth": 3,
"access": "premium",
"tags": [
"mixed_feelings",
"listening",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_120_1_allowing_both_feelings_to_be_true",
"text": "Allowing both feelings to be true"
},
{
"id": "difficult_conversations_120_2_not_forcing_a_simple_yes_or_no",
"text": "Not forcing a simple yes or no"
},
{
"id": "difficult_conversations_120_3_asking_which_feeling_needs_attention_first",
"text": "Asking which feeling needs attention first"
},
{
"id": "difficult_conversations_120_4_leaving_room_for_the_answer_to_change_with_time",
"text": "Leaving room for the answer to change with time"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_120_1_allowing_both_feelings_to_be_true",
"text": "Allowing both feelings to be true"
},
{
"id": "difficult_conversations_120_2_not_forcing_a_simple_yes_or_no",
"text": "Not forcing a simple yes or no"
},
{
"id": "difficult_conversations_120_3_asking_which_feeling_needs_attention_first",
"text": "Asking which feeling needs attention first"
},
{
"id": "difficult_conversations_120_4_leaving_room_for_the_answer_to_change_with_time",
"text": "Leaving room for the answer to change with time"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_121",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes a difficult request easier to answer honestly?",
"depth": 2,
"access": "premium",
"tags": [
"requests",
"honesty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_121_1_the_request_is_specific",
"text": "The request is specific"
},
{
"id": "difficult_conversations_121_2_the_time_frame_is_realistic",
"text": "The time frame is realistic"
},
{
"id": "difficult_conversations_121_3_no_is_allowed_without_retaliation",
"text": "No is allowed without retaliation"
},
{
"id": "difficult_conversations_121_4_a_different_solution_may_be_offered",
"text": "A different solution may be offered"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_121_1_the_request_is_specific",
"text": "The request is specific"
},
{
"id": "difficult_conversations_121_2_the_time_frame_is_realistic",
"text": "The time frame is realistic"
},
{
"id": "difficult_conversations_121_3_no_is_allowed_without_retaliation",
"text": "No is allowed without retaliation"
},
{
"id": "difficult_conversations_121_4_a_different_solution_may_be_offered",
"text": "A different solution may be offered"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_122",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "If no decision can be made today, what matters most?",
"depth": 2,
"access": "premium",
"tags": [
"decision",
"delay",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_122_1_knowing_what_information_is_missing",
"text": "Knowing what information is missing"
},
{
"id": "difficult_conversations_122_2_choosing_when_to_return",
"text": "Choosing when to return"
},
{
"id": "difficult_conversations_122_3_handling_any_immediate_risk",
"text": "Handling any immediate risk"
},
{
"id": "difficult_conversations_122_4_avoiding_promises_made_only_to_end_the_talk",
"text": "Avoiding promises made only to end the talk"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_122_1_knowing_what_information_is_missing",
"text": "Knowing what information is missing"
},
{
"id": "difficult_conversations_122_2_choosing_when_to_return",
"text": "Choosing when to return"
},
{
"id": "difficult_conversations_122_3_handling_any_immediate_risk",
"text": "Handling any immediate risk"
},
{
"id": "difficult_conversations_122_4_avoiding_promises_made_only_to_end_the_talk",
"text": "Avoiding promises made only to end the talk"
}
]
}
},
{
"id": "difficult_conversations_123",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which requests are difficult to answer because they are too vague?",
"depth": 2,
"access": "premium",
"tags": [
"requests",
"clarity",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_123_1_be_more_supportive",
"text": "Be more supportive"
},
{
"id": "difficult_conversations_123_2_care_about_this_more",
"text": "Care about this more"
},
{
"id": "difficult_conversations_123_3_stop_making_things_difficult",
"text": "Stop making things difficult"
},
{
"id": "difficult_conversations_123_4_make_me_feel_secure",
"text": "Make me feel secure"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_123_1_be_more_supportive",
"text": "Be more supportive"
},
{
"id": "difficult_conversations_123_2_care_about_this_more",
"text": "Care about this more"
},
{
"id": "difficult_conversations_123_3_stop_making_things_difficult",
"text": "Stop making things difficult"
},
{
"id": "difficult_conversations_123_4_make_me_feel_secure",
"text": "Make me feel secure"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_124",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How comfortable are you suggesting another option instead of simply saying no?",
"depth": 2,
"access": "premium",
"tags": [
"alternatives",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not comfortable yet",
"max_label": "Very comfortable"
}
},
{
"id": "difficult_conversations_125",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps two people make a decision without pretending they control every part equally?",
"depth": 3,
"access": "premium",
"tags": [
"decision",
"autonomy",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_125_1_naming_who_owns_the_personal_choice",
"text": "Naming who owns the personal choice"
},
{
"id": "difficult_conversations_125_2_naming_shared_consequences_openly",
"text": "Naming shared consequences openly"
},
{
"id": "difficult_conversations_125_3_separating_advice_from_permission",
"text": "Separating advice from permission"
},
{
"id": "difficult_conversations_125_4_being_honest_about_each_persons_limits",
"text": "Being honest about each person’s limits"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_125_1_naming_who_owns_the_personal_choice",
"text": "Naming who owns the personal choice"
},
{
"id": "difficult_conversations_125_2_naming_shared_consequences_openly",
"text": "Naming shared consequences openly"
},
{
"id": "difficult_conversations_125_3_separating_advice_from_permission",
"text": "Separating advice from permission"
},
{
"id": "difficult_conversations_125_4_being_honest_about_each_persons_limits",
"text": "Being honest about each person’s limits"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_126",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "A temporary answer or no answer until we know more?",
"depth": 2,
"access": "premium",
"tags": [
"quick_choice",
"uncertainty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_126_1_a_temporary_answer",
"text": "A temporary answer"
},
{
"id": "difficult_conversations_126_2_no_answer_until_we_know_more",
"text": "No answer until we know more"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_126_1_a_temporary_answer",
"text": "A temporary answer"
},
{
"id": "difficult_conversations_126_2_no_answer_until_we_know_more",
"text": "No answer until we know more"
}
]
}
},
{
"id": "difficult_conversations_127",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which conditions keep a compromise voluntary rather than pressured?",
"depth": 3,
"access": "premium",
"tags": [
"compromise",
"consent",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_127_1_both_people_can_explain_what_they_accepted",
"text": "Both people can explain what they accepted"
},
{
"id": "difficult_conversations_127_2_neither_person_is_threatened_into_agreeing",
"text": "Neither person is threatened into agreeing"
},
{
"id": "difficult_conversations_127_3_the_arrangement_can_be_reviewed_later",
"text": "The arrangement can be reviewed later"
},
{
"id": "difficult_conversations_127_4_the_costs_are_not_hidden_from_one_side",
"text": "The costs are not hidden from one side"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_127_1_both_people_can_explain_what_they_accepted",
"text": "Both people can explain what they accepted"
},
{
"id": "difficult_conversations_127_2_neither_person_is_threatened_into_agreeing",
"text": "Neither person is threatened into agreeing"
},
{
"id": "difficult_conversations_127_3_the_arrangement_can_be_reviewed_later",
"text": "The arrangement can be reviewed later"
},
{
"id": "difficult_conversations_127_4_the_costs_are_not_hidden_from_one_side",
"text": "The costs are not hidden from one side"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_128",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which outcomes can still count as a useful first conversation?",
"depth": 2,
"access": "premium",
"tags": [
"outcomes",
"progress",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_128_1_the_real_question_is_finally_clear",
"text": "The real question is finally clear"
},
{
"id": "difficult_conversations_128_2_a_misunderstanding_is_corrected",
"text": "A misunderstanding is corrected"
},
{
"id": "difficult_conversations_128_3_more_information_is_gathered",
"text": "More information is gathered"
},
{
"id": "difficult_conversations_128_4_a_respectful_next_time_is_chosen",
"text": "A respectful next time is chosen"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_128_1_the_real_question_is_finally_clear",
"text": "The real question is finally clear"
},
{
"id": "difficult_conversations_128_2_a_misunderstanding_is_corrected",
"text": "A misunderstanding is corrected"
},
{
"id": "difficult_conversations_128_3_more_information_is_gathered",
"text": "More information is gathered"
},
{
"id": "difficult_conversations_128_4_a_respectful_next_time_is_chosen",
"text": "A respectful next time is chosen"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_129",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "If we leave with different answers, which result would still make the talk worthwhile?",
"depth": 3,
"access": "premium",
"tags": [
"disagreement",
"outcome",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_129_1_each_person_understands_the_other_position",
"text": "Each person understands the other position"
},
{
"id": "difficult_conversations_129_2_the_immediate_boundary_is_clear",
"text": "The immediate boundary is clear"
},
{
"id": "difficult_conversations_129_3_no_false_agreement_is_given",
"text": "No false agreement is given"
},
{
"id": "difficult_conversations_129_4_the_next_decision_point_is_known",
"text": "The next decision point is known"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_129_1_each_person_understands_the_other_position",
"text": "Each person understands the other position"
},
{
"id": "difficult_conversations_129_2_the_immediate_boundary_is_clear",
"text": "The immediate boundary is clear"
},
{
"id": "difficult_conversations_129_3_no_false_agreement_is_given",
"text": "No false agreement is given"
},
{
"id": "difficult_conversations_129_4_the_next_decision_point_is_known",
"text": "The next decision point is known"
}
]
}
},
{
"id": "difficult_conversations_130",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps a conversation end without turning uncertainty into a crisis?",
"depth": 2,
"access": "premium",
"tags": [
"uncertainty",
"ending",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_130_1_naming_what_is_still_unknown",
"text": "Naming what is still unknown"
},
{
"id": "difficult_conversations_130_2_agreeing_what_does_not_need_action_yet",
"text": "Agreeing what does not need action yet"
},
{
"id": "difficult_conversations_130_3_choosing_one_practical_next_step",
"text": "Choosing one practical next step"
},
{
"id": "difficult_conversations_130_4_avoiding_dramatic_predictions_about_the_future",
"text": "Avoiding dramatic predictions about the future"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_130_1_naming_what_is_still_unknown",
"text": "Naming what is still unknown"
},
{
"id": "difficult_conversations_130_2_agreeing_what_does_not_need_action_yet",
"text": "Agreeing what does not need action yet"
},
{
"id": "difficult_conversations_130_3_choosing_one_practical_next_step",
"text": "Choosing one practical next step"
},
{
"id": "difficult_conversations_130_4_avoiding_dramatic_predictions_about_the_future",
"text": "Avoiding dramatic predictions about the future"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_131",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How easy is it for you to leave a serious topic partly unresolved?",
"depth": 3,
"access": "premium",
"tags": [
"unresolved",
"comfort",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Very difficult",
"max_label": "Usually manageable"
}
},
{
"id": "difficult_conversations_132",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs suggest that outside expertise would help the decision?",
"depth": 2,
"access": "premium",
"tags": [
"outside_help",
"decision",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_132_1_the_facts_are_technical_or_legal",
"text": "The facts are technical or legal"
},
{
"id": "difficult_conversations_132_2_health_or_safety_could_be_affected",
"text": "Health or safety could be affected"
},
{
"id": "difficult_conversations_132_3_the_same_question_keeps_returning_without_new_information",
"text": "The same question keeps returning without new information"
},
{
"id": "difficult_conversations_132_4_the_consequences_are_larger_than_either_person_understands",
"text": "The consequences are larger than either person understands"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_132_1_the_facts_are_technical_or_legal",
"text": "The facts are technical or legal"
},
{
"id": "difficult_conversations_132_2_health_or_safety_could_be_affected",
"text": "Health or safety could be affected"
},
{
"id": "difficult_conversations_132_3_the_same_question_keeps_returning_without_new_information",
"text": "The same question keeps returning without new information"
},
{
"id": "difficult_conversations_132_4_the_consequences_are_larger_than_either_person_understands",
"text": "The consequences are larger than either person understands"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_133",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which details make a follow-up plan specific enough to trust?",
"depth": 2,
"access": "premium",
"tags": [
"follow_up",
"planning",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_133_1_a_date_or_condition_for_returning",
"text": "A date or condition for returning"
},
{
"id": "difficult_conversations_133_2_a_clear_person_responsible_for_gathering_information",
"text": "A clear person responsible for gathering information"
},
{
"id": "difficult_conversations_133_3_the_exact_question_still_needing_an_answer",
"text": "The exact question still needing an answer"
},
{
"id": "difficult_conversations_133_4_an_agreement_about_what_happens_in_the_meantime",
"text": "An agreement about what happens in the meantime"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_133_1_a_date_or_condition_for_returning",
"text": "A date or condition for returning"
},
{
"id": "difficult_conversations_133_2_a_clear_person_responsible_for_gathering_information",
"text": "A clear person responsible for gathering information"
},
{
"id": "difficult_conversations_133_3_the_exact_question_still_needing_an_answer",
"text": "The exact question still needing an answer"
},
{
"id": "difficult_conversations_133_4_an_agreement_about_what_happens_in_the_meantime",
"text": "An agreement about what happens in the meantime"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_134",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "How should a difficult conversation end when both people need time?",
"depth": 2,
"access": "premium",
"tags": [
"ending",
"time",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_134_1_choose_a_time_to_return",
"text": "Choose a time to return"
},
{
"id": "difficult_conversations_134_2_name_what_was_understood",
"text": "Name what was understood"
},
{
"id": "difficult_conversations_134_3_agree_on_what_cannot_wait",
"text": "Agree on what cannot wait"
},
{
"id": "difficult_conversations_134_4_decide_whether_any_immediate_support_is_needed",
"text": "Decide whether any immediate support is needed"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_134_1_choose_a_time_to_return",
"text": "Choose a time to return"
},
{
"id": "difficult_conversations_134_2_name_what_was_understood",
"text": "Name what was understood"
},
{
"id": "difficult_conversations_134_3_agree_on_what_cannot_wait",
"text": "Agree on what cannot wait"
},
{
"id": "difficult_conversations_134_4_decide_whether_any_immediate_support_is_needed",
"text": "Decide whether any immediate support is needed"
}
]
}
},
{
"id": "difficult_conversations_135",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which promises should be avoided at the end of a hard talk?",
"depth": 3,
"access": "premium",
"tags": [
"promises",
"realism",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_135_1_promising_never_to_feel_that_way_again",
"text": "Promising never to feel that way again"
},
{
"id": "difficult_conversations_135_2_a_guarantee_that_nothing_will_be_difficult",
"text": "A guarantee that nothing will be difficult"
},
{
"id": "difficult_conversations_135_3_agreeing_only_because_someone_is_upset",
"text": "Agreeing only because someone is upset"
},
{
"id": "difficult_conversations_135_4_an_unrealistic_deadline",
"text": "An unrealistic deadline"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_135_1_promising_never_to_feel_that_way_again",
"text": "Promising never to feel that way again"
},
{
"id": "difficult_conversations_135_2_a_guarantee_that_nothing_will_be_difficult",
"text": "A guarantee that nothing will be difficult"
},
{
"id": "difficult_conversations_135_3_agreeing_only_because_someone_is_upset",
"text": "Agreeing only because someone is upset"
},
{
"id": "difficult_conversations_135_4_an_unrealistic_deadline",
"text": "An unrealistic deadline"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_136",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What should happen when a request affects one person much more than the other?",
"depth": 3,
"access": "premium",
"tags": [
"requests",
"fairness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_136_1_the_heavier_cost_is_named_plainly",
"text": "The heavier cost is named plainly"
},
{
"id": "difficult_conversations_136_2_the_affected_person_gets_meaningful_choice",
"text": "The affected person gets meaningful choice"
},
{
"id": "difficult_conversations_136_3_convenience_is_not_treated_like_equal_sacrifice",
"text": "Convenience is not treated like equal sacrifice"
},
{
"id": "difficult_conversations_136_4_other_workable_options_are_considered",
"text": "Other workable options are considered"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_136_1_the_heavier_cost_is_named_plainly",
"text": "The heavier cost is named plainly"
},
{
"id": "difficult_conversations_136_2_the_affected_person_gets_meaningful_choice",
"text": "The affected person gets meaningful choice"
},
{
"id": "difficult_conversations_136_3_convenience_is_not_treated_like_equal_sacrifice",
"text": "Convenience is not treated like equal sacrifice"
},
{
"id": "difficult_conversations_136_4_other_workable_options_are_considered",
"text": "Other workable options are considered"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_137",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "End with reassurance or end with the next step?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"ending",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_137_1_end_with_reassurance",
"text": "End with reassurance"
},
{
"id": "difficult_conversations_137_2_end_with_the_next_step",
"text": "End with the next step"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_137_1_end_with_reassurance",
"text": "End with reassurance"
},
{
"id": "difficult_conversations_137_2_end_with_the_next_step",
"text": "End with the next step"
}
]
}
},
{
"id": "difficult_conversations_138",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which follow-up questions are useful after emotions have settled?",
"depth": 2,
"access": "premium",
"tags": [
"follow_up",
"questions",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_138_1_is_there_anything_important_i_missed",
"text": "Is there anything important I missed?"
},
{
"id": "difficult_conversations_138_2_has_your_answer_changed_since_we_talked",
"text": "Has your answer changed since we talked?"
},
{
"id": "difficult_conversations_138_3_do_we_need_another_conversation_or_a_decision",
"text": "Do we need another conversation or a decision?"
},
{
"id": "difficult_conversations_138_4_what_would_make_the_next_step_clearer",
"text": "What would make the next step clearer?"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_138_1_is_there_anything_important_i_missed",
"text": "Is there anything important I missed?"
},
{
"id": "difficult_conversations_138_2_has_your_answer_changed_since_we_talked",
"text": "Has your answer changed since we talked?"
},
{
"id": "difficult_conversations_138_3_do_we_need_another_conversation_or_a_decision",
"text": "Do we need another conversation or a decision?"
},
{
"id": "difficult_conversations_138_4_what_would_make_the_next_step_clearer",
"text": "What would make the next step clearer?"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_139",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes the end of a serious talk feel complete enough for now?",
"depth": 2,
"access": "premium",
"tags": [
"ending",
"closure",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_139_1_the_main_point_was_heard",
"text": "The main point was heard"
},
{
"id": "difficult_conversations_139_2_any_urgent_decision_was_addressed",
"text": "Any urgent decision was addressed"
},
{
"id": "difficult_conversations_139_3_the_remaining_question_was_named",
"text": "The remaining question was named"
},
{
"id": "difficult_conversations_139_4_both_people_know_what_happens_next",
"text": "Both people know what happens next"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_139_1_the_main_point_was_heard",
"text": "The main point was heard"
},
{
"id": "difficult_conversations_139_2_any_urgent_decision_was_addressed",
"text": "Any urgent decision was addressed"
},
{
"id": "difficult_conversations_139_3_the_remaining_question_was_named",
"text": "The remaining question was named"
},
{
"id": "difficult_conversations_139_4_both_people_know_what_happens_next",
"text": "Both people know what happens next"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_140",
"category_id": "difficult_conversations",
"type": "scale",
"text": "How confident are you that we can talk about hard subjects without solving everything at once?",
"depth": 2,
"access": "premium",
"tags": [
"confidence",
"realism",
"difficult_conversations"
],
"answer_config": {
"min": 1,
"max": 5,
"min_label": "Not confident yet",
"max_label": "Very confident"
}
},
{
"id": "difficult_conversations_141",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps a follow-up feel thoughtful instead of like reopening the whole conversation?",
"depth": 2,
"access": "premium",
"tags": [
"follow_up",
"scope",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_141_1_asking_about_one_specific_point",
"text": "Asking about one specific point"
},
{
"id": "difficult_conversations_141_2_checking_whether_the_timing_works",
"text": "Checking whether the timing works"
},
{
"id": "difficult_conversations_141_3_referring_to_the_agreement_already_made",
"text": "Referring to the agreement already made"
},
{
"id": "difficult_conversations_141_4_leaving_unrelated_issues_out",
"text": "Leaving unrelated issues out"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_141_1_asking_about_one_specific_point",
"text": "Asking about one specific point"
},
{
"id": "difficult_conversations_141_2_checking_whether_the_timing_works",
"text": "Checking whether the timing works"
},
{
"id": "difficult_conversations_141_3_referring_to_the_agreement_already_made",
"text": "Referring to the agreement already made"
},
{
"id": "difficult_conversations_141_4_leaving_unrelated_issues_out",
"text": "Leaving unrelated issues out"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_142",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "Which sign best shows that a hard conversation was worth having?",
"depth": 2,
"access": "premium",
"tags": [
"outcome",
"value",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_142_1_we_understand_the_real_issue_better",
"text": "We understand the real issue better"
},
{
"id": "difficult_conversations_142_2_a_necessary_truth_was_finally_said",
"text": "A necessary truth was finally said"
},
{
"id": "difficult_conversations_142_3_a_decision_became_clearer",
"text": "A decision became clearer"
},
{
"id": "difficult_conversations_142_4_the_next_conversation_feels_less_frightening",
"text": "The next conversation feels less frightening"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_142_1_we_understand_the_real_issue_better",
"text": "We understand the real issue better"
},
{
"id": "difficult_conversations_142_2_a_necessary_truth_was_finally_said",
"text": "A necessary truth was finally said"
},
{
"id": "difficult_conversations_142_3_a_decision_became_clearer",
"text": "A decision became clearer"
},
{
"id": "difficult_conversations_142_4_the_next_conversation_feels_less_frightening",
"text": "The next conversation feels less frightening"
}
]
}
},
{
"id": "difficult_conversations_143",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which habits build confidence for future serious talks?",
"depth": 2,
"access": "premium",
"tags": [
"confidence",
"habits",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_143_1_returning_when_we_said_we_would",
"text": "Returning when we said we would"
},
{
"id": "difficult_conversations_143_2_respecting_an_honest_answer",
"text": "Respecting an honest answer"
},
{
"id": "difficult_conversations_143_3_keeping_private_details_private",
"text": "Keeping private details private"
},
{
"id": "difficult_conversations_143_4_admitting_when_a_question_was_unfair",
"text": "Admitting when a question was unfair"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_143_1_returning_when_we_said_we_would",
"text": "Returning when we said we would"
},
{
"id": "difficult_conversations_143_2_respecting_an_honest_answer",
"text": "Respecting an honest answer"
},
{
"id": "difficult_conversations_143_3_keeping_private_details_private",
"text": "Keeping private details private"
},
{
"id": "difficult_conversations_143_4_admitting_when_a_question_was_unfair",
"text": "Admitting when a question was unfair"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_144",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What helps after a difficult conversation that did not go as planned?",
"depth": 2,
"access": "premium",
"tags": [
"try_again",
"learning",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_144_1_identify_the_point_where_it_became_unworkable",
"text": "Identify the point where it became unworkable"
},
{
"id": "difficult_conversations_144_2_choose_a_smaller_question_for_the_next_attempt",
"text": "Choose a smaller question for the next attempt"
},
{
"id": "difficult_conversations_144_3_change_the_timing_or_setting",
"text": "Change the timing or setting"
},
{
"id": "difficult_conversations_144_4_ask_whether_another_form_of_support_would_help",
"text": "Ask whether another form of support would help"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_144_1_identify_the_point_where_it_became_unworkable",
"text": "Identify the point where it became unworkable"
},
{
"id": "difficult_conversations_144_2_choose_a_smaller_question_for_the_next_attempt",
"text": "Choose a smaller question for the next attempt"
},
{
"id": "difficult_conversations_144_3_change_the_timing_or_setting",
"text": "Change the timing or setting"
},
{
"id": "difficult_conversations_144_4_ask_whether_another_form_of_support_would_help",
"text": "Ask whether another form of support would help"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_145",
"category_id": "difficult_conversations",
"type": "this_or_that",
"text": "A short follow-up tomorrow or more time before returning?",
"depth": 1,
"access": "premium",
"tags": [
"quick_choice",
"follow_up",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_145_1_a_short_follow_up_tomorrow",
"text": "A short follow-up tomorrow"
},
{
"id": "difficult_conversations_145_2_more_time_before_returning",
"text": "More time before returning"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_145_1_a_short_follow_up_tomorrow",
"text": "A short follow-up tomorrow"
},
{
"id": "difficult_conversations_145_2_more_time_before_returning",
"text": "More time before returning"
}
]
}
},
{
"id": "difficult_conversations_146",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which signs show that a difficult subject needs another conversation?",
"depth": 2,
"access": "premium",
"tags": [
"follow_up",
"unfinished",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_146_1_a_decision_remains_unclear",
"text": "A decision remains unclear"
},
{
"id": "difficult_conversations_146_2_new_information_changes_the_situation",
"text": "New information changes the situation"
},
{
"id": "difficult_conversations_146_3_one_person_did_not_have_room_to_answer",
"text": "One person did not have room to answer"
},
{
"id": "difficult_conversations_146_4_the_practical_next_step_was_never_chosen",
"text": "The practical next step was never chosen"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_146_1_a_decision_remains_unclear",
"text": "A decision remains unclear"
},
{
"id": "difficult_conversations_146_2_new_information_changes_the_situation",
"text": "New information changes the situation"
},
{
"id": "difficult_conversations_146_3_one_person_did_not_have_room_to_answer",
"text": "One person did not have room to answer"
},
{
"id": "difficult_conversations_146_4_the_practical_next_step_was_never_chosen",
"text": "The practical next step was never chosen"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_147",
"category_id": "difficult_conversations",
"type": "single_choice",
"text": "What should be remembered before bringing the same subject up again?",
"depth": 2,
"access": "premium",
"tags": [
"follow_up",
"memory",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_147_1_what_was_already_understood",
"text": "What was already understood"
},
{
"id": "difficult_conversations_147_2_which_question_remains_open",
"text": "Which question remains open"
},
{
"id": "difficult_conversations_147_3_what_timing_was_requested",
"text": "What timing was requested"
},
{
"id": "difficult_conversations_147_4_whether_the_situation_has_actually_changed",
"text": "Whether the situation has actually changed"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_147_1_what_was_already_understood",
"text": "What was already understood"
},
{
"id": "difficult_conversations_147_2_which_question_remains_open",
"text": "Which question remains open"
},
{
"id": "difficult_conversations_147_3_what_timing_was_requested",
"text": "What timing was requested"
},
{
"id": "difficult_conversations_147_4_whether_the_situation_has_actually_changed",
"text": "Whether the situation has actually changed"
}
]
}
},
{
"id": "difficult_conversations_148",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What makes a final answer feel trustworthy even when it is disappointing?",
"depth": 3,
"access": "premium",
"tags": [
"answer",
"trustworthiness",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_148_1_it_is_stated_without_unnecessary_cruelty",
"text": "It is stated without unnecessary cruelty"
},
{
"id": "difficult_conversations_148_2_the_reason_is_consistent_with_the_facts",
"text": "The reason is consistent with the facts"
},
{
"id": "difficult_conversations_148_3_no_false_promise_is_added_to_soften_it",
"text": "No false promise is added to soften it"
},
{
"id": "difficult_conversations_148_4_the_answer_does_not_change_under_pressure",
"text": "The answer does not change under pressure"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_148_1_it_is_stated_without_unnecessary_cruelty",
"text": "It is stated without unnecessary cruelty"
},
{
"id": "difficult_conversations_148_2_the_reason_is_consistent_with_the_facts",
"text": "The reason is consistent with the facts"
},
{
"id": "difficult_conversations_148_3_no_false_promise_is_added_to_soften_it",
"text": "No false promise is added to soften it"
},
{
"id": "difficult_conversations_148_4_the_answer_does_not_change_under_pressure",
"text": "The answer does not change under pressure"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_149",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "Which conversations are important even when they do not end comfortably?",
"depth": 3,
"access": "premium",
"tags": [
"importance",
"honesty",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_149_1_a_boundary_needs_to_be_stated",
"text": "A boundary needs to be stated"
},
{
"id": "difficult_conversations_149_2_a_shared_decision_cannot_be_avoided",
"text": "A shared decision cannot be avoided"
},
{
"id": "difficult_conversations_149_3_someones_health_or_safety_is_affected",
"text": "Someone’s health or safety is affected"
},
{
"id": "difficult_conversations_149_4_staying_silent_would_keep_someone_from_making_an_informed_choice",
"text": "Staying silent would keep someone from making an informed choice"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_149_1_a_boundary_needs_to_be_stated",
"text": "A boundary needs to be stated"
},
{
"id": "difficult_conversations_149_2_a_shared_decision_cannot_be_avoided",
"text": "A shared decision cannot be avoided"
},
{
"id": "difficult_conversations_149_3_someones_health_or_safety_is_affected",
"text": "Someone’s health or safety is affected"
},
{
"id": "difficult_conversations_149_4_staying_silent_would_keep_someone_from_making_an_informed_choice",
"text": "Staying silent would keep someone from making an informed choice"
}
],
"min_selections": 1,
"max_selections": 3
}
},
{
"id": "difficult_conversations_150",
"category_id": "difficult_conversations",
"type": "multi_choice",
"text": "What would make our next difficult conversation feel more manageable?",
"depth": 1,
"access": "premium",
"tags": [
"next_time",
"confidence",
"difficult_conversations"
],
"options": [
{
"id": "difficult_conversations_150_1_a_clearer_time_limit",
"text": "A clearer time limit"
},
{
"id": "difficult_conversations_150_2_one_topic_instead_of_several",
"text": "One topic instead of several"
},
{
"id": "difficult_conversations_150_3_a_gentler_first_sentence",
"text": "A gentler first sentence"
},
{
"id": "difficult_conversations_150_4_permission_to_pause_and_return",
"text": "Permission to pause and return"
}
],
"answer_config": {
"options": [
{
"id": "difficult_conversations_150_1_a_clearer_time_limit",
"text": "A clearer time limit"
},
{
"id": "difficult_conversations_150_2_one_topic_instead_of_several",
"text": "One topic instead of several"
},
{
"id": "difficult_conversations_150_3_a_gentler_first_sentence",
"text": "A gentler first sentence"
},
{
"id": "difficult_conversations_150_4_permission_to_pause_and_return",
"text": "Permission to pause and return"
}
],
"min_selections": 1,
"max_selections": 3
}
}
]
}
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